A Patient Service Representative Resume is a summary of your experiences and skills in the respective field. It draws attention to your achievements, transferable skills, and capabilities to show a prospective employer that you are qualified for the job. Tailor it to fit the specific needs of the employer.

For your assistance, we have designed a sample resume for the position of Patient Service Representative.

Patient Service Representative Resume Sample

Carlie Smith
337 Example Street, Monaca, PA 85521
Contact #, Email Address
__________________________________________________________________

OBJECTIVE
A position as a Patient Service Representative with Sharp Healthcare that will enable me to assist patients professionally and provide the highest level of service.

SUMMARY OF QUALIFICATIONS
• Over two years clerical experience
• Highly skilled in greeting the patients and registering their concerns in the log book
• Demonstrated ability to collect the payment for the patient’s visit and diagnostic studies
• Hands-on experience in explaining the charges to the patient
• In-depth knowledge of using solid judgment when the patient has an urgent complaint
• Proven record of verifying all information and existing charts with patients
• Track record of registering the patients in a convenient and perfect manner
• Able to give accurate and detailed information to patients
• Proven ability to give positive customer service to patients and clients
• Skilled in MS Office Suite
• Bilingual – Spanish and English

EXPERIENCE
May 2009 – June 2011
Aspen Dental – Monaca, PA
Patient Service Representative
• Greeted and checked in patients in a friendly manner
• Collected co-payments and verified insurance coverage
• Prepared new patient charts carefully and accurately
• Scheduled and confirmed patient appointments
• Responded to patient billing directed to suitable departments
• Collected and posted payments and recorded receipts

EDUCATION
High School Diploma – 2008

SPECIAL SKILLS
• Excellent verbal and written communication skills
• Profound knowledge of insurance procedures
• Experience in customer service in a service oriented environment