A Patient Service Representative Resume is a summary of your experiences and skills in the respective field. It draws attention to your achievements, transferable skills, and capabilities to show a prospective employer that you are qualified for the job. Tailor it to fit the specific needs of the employer.

For your assistance, we have designed a sample resume for the position of Patient Service Representative.



Patient Service Representative Resume Sample


Carlie Smith

337 Example Street, Monaca, PA 85521
Contact #, Email Address

OBJECTIVE: A position as a Patient Service Representative with Sharp Healthcare utilizing ability to assist patients professionally and provide the highest level of service.

• Over two years clerical experience
• Highly skilled in greeting the patients and registering their concerns in the log book
• Demonstrated ability to collect the payment for the patient’s visit and diagnostic studies
• Hands-on experience in explaining the charges to the patient
• In-depth knowledge of using solid judgment when the patient has an urgent complaint
• Proven record of verifying all information and existing charts with patients
• Track record of registering the patients in a convenient and perfect manner
• Able to give accurate and detailed information to patients
• Proven ability to give positive customer service to patients and clients
• Skilled in MS Office Suite
• Bilingual – Spanish and English

May 2009 – June 2011
Aspen Dental – Monaca, PA
Patient Service Representative
• Greeted and checked in patients in a friendly manner
• Collected co-payments and verified insurance coverage
• Prepared new patient charts carefully and accurately
• Scheduled and confirmed patient appointments
• Responded to patient billing directed to suitable departments
• Collected and posted payments and recorded receipts

High School Diploma – 2008

• Excellent verbal and written communication skills
• Profound knowledge of insurance procedures
• Experience in customer service in a service oriented environment