Bilingual customer service professionals play a crucial role in an organization. They are essential for a company as they ensure that they target and service a diverse group of customers. It is imperative to send a cover letter when you are applying for a Bilingual Customer Service position, even though the employer does not require… Read More »
CSR stands for a customer service representative. They are responsible for maintaining profitable relationships with clients on behalf of the company that they are working for. They do this in person, on the telephone, or by email. CSRs are evident in a number of industries such as banks, call centers, and private and government organizations… Read More »
An Administrative Customer Service Rep is responsible for maintaining direct contact with customers to process purchase orders and to promote communication. This is a tier-one job that requires a candidate to possess excellent customer services skill, telephone etiquette, and above-par communication skills. Let us see how an Administrative Customer Service Rep will write a cover… Read More »