When you are preparing for a CCTV operator interview, it is important to study some possible questions, along with appropriate answers.
Some questions that you may expect are provided here for your reference:
CCTV Operator Interview Questions and Answers
1. Tell me a little bit about yourself?
I am a passionate CCTV Operator with 3 years of hands-on experience in managing the security of big companies.
2. How did you learn about this opening?
I was looking for a challenging CCTV operator position when I came across your advertisement for one. Some research later, I realized that I would give an eye and a tooth to represent your organization, due to its amazing contribution to the industry, and reputation for ethical employee management.
3. Out of all the candidates, why should we hire you?
I am confident that I am the right person to hire because of my experience and qualifications, which are in direct alignment with your requirements. I am positive that no other candidate is such a perfect match.
4. What specific duties have you performed while working as a CCTV operator?
I have been working as a CCTV operator for 4 years now. During this time, I have handled a wide array of duties including setting up and operating CCTV equipment, storing footage, and watching surveillance. In addition, I have been busy making observations and reporting incidents. Preventative maintenance of CCTV equipment has also been part of my work.
5. What skills do you bring to the table?
I have many skills that I can boast, including the ability to determine trouble by watching live footage, knowledge of monitoring staff members, and the capability to notify the authorities about problems and issues that may transpire. Furthermore, I possess knowledge of keeping logs of incidents and can handle incidents of theft and vandalism according to protocol.
6. What is your biggest strength?
I am an extremely observant individual, who has a great capacity to figure out problems and resolve them on priority.
7. What is your biggest weakness?
The organization hasn’t always been my strongest point. However, I am focusing on bettering this through meticulous prioritizing. And I am more than halfway to my goals.
8. What do you consider to be your biggest professional achievement?
I recently helped police apprehend a murderer by recognizing him on the CCTV camera of the hotel. I believe that this was my biggest professional achievement.
9. Tell me about a time that a coworker got angry with you. How did you deal with it?
A fellow CCTV operator got upset with me because I mentioned my concerns about a guest who was acting oddly. He kept negating my observations. One day, he got really angry when I said that I should report the guest’s behavior to a supervisor, and did all that he could to stop me. It nearly turned into a physical fight, as he tried stopping me when I got up to report to the supervisor. This incident led me to believe that something was fishy. I stopped at that point but later got up on the pretext of going to the bathroom and reported both the guest’s behavior and that of my coworker. It so happened that I was right in feeling uneasy, as both my coworker and the guest were involved in a potential robbery.
10. Describe your dream job.
My dream job is doing anything that I enjoy doing and excel at.
11. Why do you want to leave your current job?
Growth is most important to me where work is concerned. I feel that I am not learning much in my present place of work, which is why I would like to move on.
12. What kind of environment do you like best to work in?
I love work environments that are conducive to learning. I feel that such environments keep people constantly motivated.
13. Tell me about the toughest decision that you have had to make in the past?
The toughest decision that I had to make was to report a coworker’s conduct. I saw him harass a female employee, but since he was my friend, it took me some time to decide that I should report him. And I did.
14. What is your leadership style?
I prefer working in a team with people working under my wing. I love working alongside people and do not believe in bossing people around.
15. Tell me about a time when you disagreed with a decision. What did you do?
Recently, I was asked to switch off 2 CCTV cameras by my supervisor, on the pretext that “nothing ever happens”. I strongly disagreed and made him realize how dangerous doing this could be. Thankfully, he agreed to let things be.
16. How would other people describe you?
I am sure that other people would say that I am an easy person to work with, who is insightful and hardworking. People often appreciate my sixth sense and vigilant approach.
17. What can we expect from you in the first three months of work?
I hope to contribute in many ways, including revamping the footage storage system and increasing security by implementing efficient surveillance systems.
18. What do you like to do outside of work?
I have many hobbies, including paragliding, and scuba diving. I also climb mountains and go trekking when I have the time.
19. What really drives results in this job?
I feel that one needs to be very dedicated and observant if one expects results in this work.
20. How would you like to be managed?
I don’t have any problem with most management styles. However, I like it when I am given instructions, and then trusted to do my work, without constant supervision.
21. What motivates you?
Since I am an optimistic individual, even the thought of a new day is enough to motivate me. And I am most encouraged when I see that I am learning something new.
22. How do you prioritize your work?
I am a perfectionist which makes it easy for me to prioritize my work effectively. I check what is most important, and then work to ensure that all work gets done according to the order in which it is needed to be done.
23. Tell me about a time that you failed at your work.
Unfortunately, things are not always as we expect them to be. Quite recently, I failed to pick up a nefarious activity performed by a regular guest, just because I felt that there was no way that she could do something wrong. I was proven wrong, and now I know that I need to keep my eyes open all the time.
24. When are you most satisfied with your work?
A job well done satisfies me. If I have been able to do exactly what is expected of me, I feel satisfied that I gave it my best, and came out shining.
25. What is your ideal company?
I believe that all organizations have good and bad points, which is alright. I do not have an ideal company in mind. I believe that I as an employee have the capacity to make it ideal, which is what I concentrate on mainly.
26. When can you start working with us?
My current contract says that I have to provide a 45-day notice of my intention to leave. I wouldn’t want to leave immediately, as I feel that it is important to honor that. I can start working with you as soon as my 45-day notice period is over.
27. Do you have any questions for me?
I would love to know more about the company, its culture, and its ethical values.
28. Where do you see yourself in 5 years?
I am hoping to have learned enough to work in a supervisory role. I feel that I am more than halfway there already, but I still need training in a few areas.
29. Tell me how you spend downtime on the job?
Mostly, I spend downtime working on upping the systems, if the downtime is because of a system malfunction.
30. What would you want to change about your current workplace?
My current workplace is a great place to work in. However, it would be nice if they upgraded their surveillance systems.
31. What are you looking for in a new position?
I am looking for a challenging position, where I can learn and contribute simultaneously.
32. How do you balance work and home life?
I give equal time and priority to both. I feel that by doing so, it is easy to handle both, without complaints from either side.
33. What are your pet peeves?
I sometimes get a bit hyperactive when I see something that is done wrong. That is my pet peeve. Now, I am concentrating on being a little more composed and analytical, and I feel that I am almost there.
34. Are you interviewing with any other companies?
As a matter of fact, yes. I am interviewing with 2 other companies at the moment.
35. How would you handle it if you were given an offer by more than one organization?
I would see what aligns best with my personal and professional goals. At this point in time, your organization is the only one that is in perfect alignment with how I want to work.