A house manager must not be confused with a household manager. The work of the two is entirely different.
House managers work in resident facilities (both student and community), to provide operation and management support. These people are hired so that the operability of a facility is properly managed, and that any issues that may arise are handled according to protocol.
Working as a house manager means that you have to possess exceptional skills in management and oversight. Excellent communication skills and a great ability to handle a wide variety of people from different walks of life is required while working as a house manager.
Also, you need to possess exceptional skills in monitoring housekeeping and maintenance staff, to ensure that the upkeep of the facility is appropriately managed. In addition to this, a house manager needs to be able to work in a positive, nurturing manner with volunteers, community groups, and donors.
To be considered eligible to work as a house manager, you have to possess a high school diploma or a GED equivalent at the very least. If you have had some experience in working in this capacity, you will be considered a right person to hire. Some of the primary duties that you have to perform when working as a house manager are listed below:
House Manager Duties & Responsibilities
• Communicate with community members and residents to determine their specific requirements regarding residency.
• Register new residents, and provide them with information on the facility’s policies and procedures.
• Coordinate premises availability and establish priorities for overload situations.
• Ensure that all residents are set in a safe environment, conducive to their wellbeing.
• Participate in activities to ensure the smooth functioning of the residential facility on a regular basis.
• Act as the primary contact for information regarding availability, and procedures and policies of the facility.
• Conduct house meetings, aimed at disseminating information regarding changes in policies and procedures of the facility.
• Oversee the work of the maintenance staff, to ensure that housekeeping and repair activities are correctly carried out.
• Monitor security cameras to ensure that the facility is kept safe from vandals, and other nefarious individuals.
• Intervene in emergent situations such as accidents, and injuries, and provide immediate assistance, as per protocol.
• Assist in the maintenance of daily house records, ensuring that all information is confidentially managed.
• Inspect common rooms, and recreational areas, to ensure that they are adequately equipped, and safe to use by residents.