Sending a great cover letter with a Help Desk Technician Resume will help you to win an interview.
The information that a candidate puts in a resume is usually limited, and a cover letter can be useful to highlight your most relevant traits and skills.
Here is an example of what a help desk technician would write in his or her cover letter.
See also: Help Desk Technician Resume
Help Desk Technician Cover Letter Example
Luigi Van
45 Quaker Ridge
Los Angeles, CA 90210
(000) 857-8754
May 14, 2022
Mr. Robert Topolino
Human Resources Manager
Acme Support Center
666 Some Street
Los Angeles, CA 90210
Dear Mr. Topolino:
My technical skills, combined with my extensive experience in customer services pertinent to help desk activities perfectly complement your job description for the Help Desk Technician position. Through my 6+ years of experience as a help desk officer, I developed and enhanced my customer service and computer troubleshooting skills and would like to contribute this knowledge to benefit Acme Support Center.
Working in a highly dynamic work environment has given me the expertise required to handle difficult customers with professionalism and dexterity. At the Bentley Call Center, I was responsible for providing Tier one technical support to customers by responding to tickets generated in response to technical problems with their email addresses, hardware, software programs, and peripherals.
A majority of the calls I have received from customers complaining have been addressed on the very first time – due to which I have been named Employee of the Quarter 3 times in a single year.
My resume is enclosed for your review. I would welcome an opportunity to discuss my candidacy in working for the Help Desk Technician job. Should you have any queries regarding my skills or experience, I will be available at (000) 857-8754.
Thank you for your time and consideration, and I look forward to meeting with you.
Sincerely,
Luigi Van