Fast Food Shift Leader Resume Example

Updated on: October 19, 2016

One can never be sure that the resume that one has spent tons of hours creating, will make an impact on the employer.

Giving it your best shot is the best you can do.

But just because you cannot tell if your resume will be taken in a positive light or not, do not not pay attention to how you build it! Do your best and leave the rest to destiny.

To help you, here is a resume example that you can follow:


Fast Food Shift Leader Resume Example


Thomas Cash

26 2nd Street | West Point, IO 96025 | (000) 522-5474 | tomcash @ email . com


Performance Summary
Dedicated and hardworking shift leader with extensive experience in providing leadership in a fast food restaurant environment. A customer service-oriented and practical individual who gets along well with both coworkers and supervisors.

• Known for effectively leading a busy fast food restaurant by ensuring that all logistics are handled appropriately
• Highly experienced in monitoring training and development of new employees to ensure delivery of exceptional customer service
• Strong background in the fast food industry, with great focus on food and service quality assurance
• Proficient in handling inventory control procedures in a bid to reduce costs and optimize services


• Food Safety • Inventory Management • Crew Management
• Food Quality Assurance • Staff Scheduling • Premises Safety
• Customer Service • Profitability Enhancement • Cost Reduction Strategies
• Complaint Handling • Portioning • Sanitation Standards


Shift Manager
Captain Cook’s, West Point, IA | 7/2013 – Present

• Reduced the overall cost of condiments by 58% by securing the services of a local vendor
• Successfully put in place a novel food inventory management system, which reduced “out of stock” incidents by 85%
• Create schedules and work orders for each staff member and ensure that they follow them every day
• Monitor the work of new crew members and ensure that any training and / or development needs are fulfilled
• Oversee order-taking and delivery duties to ensure that time-lines and accuracy are being adhered to
• Check both food quality and storage temperature to ensure consistency is food quality
• Lay down the ground rules for sanitation and safety
• Ensured that policies are being followed through

Shift Manager
City Restaurant, West Point, IA | 5/2011 – 7/2013

• Devised a food waste disposal program, reducing the risk of disease or infestation within the restaurant
• Increased restaurant traffic by 55% by incorporating a health section in the regular menu
• Comprehended customers’ complaints and feedback
• Ensured that any corresponding issues were resolved on an immediate basis
• Provided breaks to crew members after a specified time period
• Filled in as a crew member during rush hours
• Closed POS and cash registers at the end of each shift
• Ensured that any discrepancies were handled immediately
• Ascertained that the restaurant and surrounding areas were safe and secure by keeping an eye out for vandalism or external threats

Crew Member
Burger King, West Point, IA | 2/2006 – 5/2011

• Provided customers with menus as they approached the counter and assisted them in deciding what to order
• Recorded customers’ orders and relayed them to the kitchen area in an accurate member
• Followed up on orders in a proactive manner, to ensure timely delivery
• Processed cash and credit card payments and tendered change and receipts
• Assisted in preparing and packing food items and delivering them to customers in takeaway bags or trays
• Handled auxiliary supplies inventory and communicated low stock levels to the manager in a timely manner

West Point High School, San Diego, CA – 2005
High School Diploma