Position Overview
The primary reason that business operations managers are hired is to make sure that all company units are working per established protocols, and that any problems or constraints are handled effectively.
Typically, business operations managers are jacks of all trades as they need to oversee a long list of things within an organization.
It means that their work duties are not limited to just the administrative end of the business, but also the human resource and business planning areas.
To be considered eligible for the position of a business operations manager, one has to possess a degree in business. If you have a major in management, you may be just the person the hiring manager is looking for.
Personal attributes that a business operations manager is expected to possess include excellent communication and interpersonal skills, the ability to work in a time-efficient manner, and the capability of being organized at all times.
Since people working in this role are always in the middle of one crisis or another, it is imperative for them to be able to resolve issues with precision and promptness.
So if you fulfill all the requirements charted out for the position of a business operations manager, here is a list of duties that should interest you:
Business Operations Manager Duties and Responsibilities
• Provide direction to employees by ensuring that all departmental functions are properly laid out.
• Assist in the development and implementation of organizational strategies, policies, and procedures.
• Improve operational systems and practices to ensure that they support the organization’s missions and goals.
• Assist in directing budget processes and oversee both monthly and quarterly assessments.
• Manage the day-to-day processing of accounts receivable and produce correlating reports.
• Reconcile monthly activities and ensure that tax-related requirements are fulfilled.
• Ascertain that each unit function is improved upon as required to ensure the increase and effectiveness of support services.
• Serve as a primary person of contact for legal issues such as copyrights, antitrust and licensing.
• Supervise work of all subordinate personnel including hiring, terminating, disciplining, and performing evaluations.
• Prepare both financial and administrative reports in addition to analyzing and interpreting statistical and financial planning data.
• Assist in managing and controlling services budgets, expenditures, and revenues, and review and authorize the purchase of supplies.
• Develop and maintain core procedures for daily operations of the assigned company unit and provide both technical and professional direction to the unit.
• Provide oversight and assistance in controlling personnel and department records and inventory functions.