Fast Food Counter Girl Job Description, Duties, and Responsibilities

Updated on: December 12, 2020
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Fast Food Counter Girl Job Description

Fast Food Counter Girls are the outlet workers who arrange fast foods and drinks for customers. These workers are the key staff whose service generates income.

A position as Fast Food Counter Girl is an excellent opportunity for somebody seeking initial experience in food service, as the responsibilities are easy but still introduce an individual to handling cooked items and interacting with customers.

To get this job, you must have excellent customer service and communication skills as well as some basic knowledge of math.

Fast food counter girls perform some or all of the following duties:

Fast Food Counter Girl Duties and Responsibilities

• Greet guest upon their arrival in the fast-food setting

• Make eye contact, smile, and communicate in complete sentences

• Take customers’ orders and relay them to the kitchen staff

• Cook fried and fast food items at a take-out counter

• Make bills for fast food using a computer and cash register

• Perform light cleaning duties, for example, sweeping, mopping

• Keep equipment and facilities clean and in order

• Set counter to prescribed standards

• Help staff to prepare customer orders

• Offer exceptional customer service

• Inform customers of selection and product availability

• Attractively display items in the display counter

• Prepare special orders and displays

• Explain the menu of the day and be familiar with the menu items

• Ring all items sold and get the customer’s signature

• Reply to all questions to the best of their ability

• Resolve any problems rapidly and to the customer’s satisfaction

• Refer issues to the administrator on duty

• Assist coworkers and other staff members as required

• Maintain a safe work environment by following policies

• Maintain a safe work environment by following procedures

• Perform additional duties as assigned by supervisor

Fast Food Counter Girl Qualifications
  • No formal education required
  • A high school diploma or equivalent will be preferable
  • Some experience in Food and Beverage.
Fast Food Counter Girl Skills
  • Customer Service
  • Energetic
  • Highly Motivated
  • Results Driven
  • Team player
  • Communication





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