Claims Clerk Interview Questions and Answers

Updated on: June 4, 2018

An oncoming interview usually excites us immensely, while putting a bit of fear in our hearts as well.

And it is this fear that helps us ace the interview, as we tend to go to exceptional measures to prepare for it.

Here is a set of interview questions and answers for the position of a claims clerk, for you to go through:



Claims Clerk Interview Questions and Answers

In your previous role as a claims clerk, what were your primary duties?
While working as a claims clerk, I have been actively preparing insurance claims and related documents and reviewing them for completeness and accuracy. Entering claims information into database systems, and calculating small claims has also been part of my work. In addition to this, I have been actively transmitting claims for further investigations, or for payments, depending on how they need to be processed.

What skills do you think one needs while working as a claims clerk?
Working as a claims clerks requires vast skills, which include great organizational abilities, the capacity to handle many tasks at the same time, knowledge of claims work, and administrative issues associated with it, and demonstrated expertise in preparing and submitting claims forms, and other documents, required for payment.

What in your opinion is the most difficult part of working as a claims clerk?
I believe that when you are working in this position, you are bound to come across many issues and difficulties. There isn’t one part that I can pinpoint, and coin it as tricky.

So how do you handle the challenges associated with working as a claims clerk?
I am an exceptionally organized individual, who knows how to prioritize her work. Where challenges are concerned, I welcome them with open arms, as I am never on edge about handling them. The fact that I have everything adequately planned and executed helps me in ensuring that I never get upset about challenges that were thrown at me.

How do you make sure that the claims which you submit are correct from all aspects?
As I mentioned before, I am an extremely organized individual, who makes sure that everything is in order. Reviewing each prepared claim for accuracy and completeness at least two times before submitting it makes it easy for me to stay on top of the game.

Where do you see yourself, professionally speaking, three years from now?
I am learning the ropes at the moment, and hope to have trained sufficiently within the next 3 years to climb up the ladder to the position of a claims specialist.