Cargo Agent Job Description for Resume

Updated on: January 9, 2019

The main work of a cargo agent is to expedite the movement of incoming and outgoing cargo.

Typically, cargo agents work for import and export companies. Some may even be stationed at airports and ship ports.

As a cargo agent, you will be performing duties such as, determining cargo contents and classifying goods. Also, you will make sure that appropriate shipping methods are determined.

To work as a cargo agent, you have to be on top of things constantly. You will sometimes have to work round the clock as well, especially when important shipments need to be handled.

Moreover, estimating freight or postal rates will be part of your work.

To see what duties you will be performing in the role of a cargo agent, have a look at the following list:

Cargo Agent Job Description for Resume

• Discuss shipping options and calculations with customers.
• Receive and prepare items that need to be shipped.
• Check all items in order to determine their contents.
• Obtain information such as dimensions and protective covering requirements.
• Oversee the packaging of assigned items.
• Ensure that paperwork such as freight documents are prepared and sent along.
• Provide warehouse and shipping teams with information on metrics.
• Monitor daily shipment inventories.
• Use tracking software to follow shipment progress.
• Retrieve, process, and record paperwork and funds.
• Monitor the logistics on incoming shipments.
• Ensure that shipments are according to the company and federal laws.
• Check items in order to ensure that contents and packaging are in compliance.
• Check import and export documentation.
• Prepare manifests.
• Maintain operational records.
• Negotiate the transport of goods.
• Advise clients about appropriate transportation methods and costs.
• Ensure the safety of cargo by installing braces and straps.
• Make routing decisions through shipping information analysis.
• Coordinate cargo worker’s activities.
• Route received goods and items in accordance to provided instructions.
• Load and unload materials and equipment.
• Track goods manually, through the telephone, and in person.
• Negotiate and arrange transport metrics.
• Prepare bills of lading and invoices.
• Classify goods according to fees and tariffs.
• Trace lost shipments, and keep customers informed of statuses.
• Use tools such as staplers, strapping machines, and hammers.
• Weigh items, and affix labels with weight and delivery address information.
• Respond to complaints in accordance with set company rules and procedures.

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