When you enter an unknown place, you will often find a person standing at the entrance, with a smile on his or her face. This is the greeter.
The work of a greeter seems simple enough, however, he or she has to make a lot of effort to do what needs to be done.
At the time of applying for a greeter position, it is imperative that you write a resume that says how well-skilled you are for the job.
On the face of it, it seems as if one just has to stand in one place and say hello. However, greeters perform many tasks for which they need the right skill set.
As a greeter, you have to be pleasant and welcoming, no matter what you are feeling.
Leaving your personal problems behind, and appearing cheerful and friendly is not an easy thing to do. But the greeter has to do it.
He or she must write in their resume that they are skilled in certain areas so that the hiring manager can gauge their suitability.
See also: greeter cover letter sample
A list of skills that you can put on your greeter resume is provided here:
Sample Skills for Greeter Resume
• Excellent skills in providing a friendly greeting to the oncoming visitor or customer traffic.
• Effectively able to respond to questions in a positive and friendly manner.
• Knowledge of providing information regarding services and products offered by the company.
• Demonstrated expertise in acquiring visitor information and effectively recording it.
• Deeply familiar with escalating complex issues to managers, and securing resolutions.
• Expert in handing out flyers and brochures in order to provide service and product information.
• Proven ability to provide optimal levels of customer service, and maintain professionalism.
• Solid track record of effectively handling incoming calls for information in accordance with predefined instructions.
• Proficient in taking and retrieving messages for various personnel, and leaving voice messages when necessary.
• Adept at assisting with clerical work such as faxing, photocopying, and scanning documents.
• Competent in assisting with the security and safety of reception areas, by locking and securing properly.
• Talented in handling requests such as luggage handling and check-ins in an appropriate manner.
• Familiar with monitoring service loads throughout the shift.
• Unmatched ability to assist in processing bills and handling bagging work.
• Effectively able to carry large packs or parcels, and deliver them to the right people within the organization.
• Knowledge of gathering shopping carts from parking lots, and efficiently stationing them in assigned areas.