Cruise Ship Steward Resume Sample (+Job Description, Skills)

Updated on: October 20, 2023

Welcome to our Cruise Ship Steward Resume Sample, where you’ll find a comprehensive example to help you create an impressive resume that highlights your skills and qualifications for this exciting role.

Whether you’re an experienced steward looking to update your resume or a newcomer to the industry, this resource will guide you in crafting a standout application.

Additionally, we provide a detailed job description and essential skills required to excel as a Cruise Ship Steward. Get ready to embark on a journey towards a successful career in the cruise ship industry!

Cruise Ship Steward Resume/CV Example

Alex Smith
Austin, TX
(000) 000-2051
[Email]


CRUISE SHIP STEWARD

SUMMARY
Dedicated and highly skilled Cruise Ship Steward with 5 years of experience in providing exceptional customer service on luxury cruise liners. Proven ability to maintain a clean and organized environment while delivering top-notch service to guests. Strong communication and interpersonal skills, with a friendly and professional demeanor.

CORE COMPETENCIES

  • Excellent customer service and interpersonal skills
  • Attention to detail and strong organizational abilities
  • Ability to work effectively in a fast-paced and multicultural environment
  • Knowledge of safety and sanitation standards
  • Proficient in English and basic conversational skills in Spanish

KEY ACHIEVEMENTS

  • Reduced average response time for guest requests by implementing an efficient communication system, resulting in a 20% improvement in guest satisfaction.
  • Implemented a proactive approach to guest safety, leading to a 30% decrease in onboard incidents and accidents.
  • Achieved a 10% increase in onboard revenue through upselling and cross-selling of onboard services and products.
  • Maintained a perfect attendance record throughout employment, ensuring reliable and consistent service to guests throughout their journey.

PROFESSIONAL EXPERIENCE

Cabin Steward (Cruise Ship)
Newcastle, Austin, TX 
May 2020 – Present

  • Provide personalized service to guests in assigned cabins, including daily cleaning, turndown, and restocking of supplies.
  • Assist with luggage handling, ensuring timely delivery to guest cabins.
  • Respond promptly to guest requests and resolve any issues or concerns in a courteous and efficient manner.
  • Collaborate with other ship staff to ensure smooth operations and a seamless guest experience.
  • Maintain inventory of cleaning supplies and notify the supervisor when restocking is needed.
  • Adhere to safety and sanitation guidelines to maintain a clean and hygienic environment.

Cruise Ship Steward
Newcastle, Austin, TX
Jan 2017 – May 2020

  • Assisted senior stewards in daily cleaning and maintenance of guest cabins.
  • Prepared cabins for guest arrivals by ensuring cleanliness and proper stocking of supplies.
  • Supported the dining team by setting up tables, serving meals, and clearing dishes.
  • Collaborated with team members to meet guest needs and contribute to a positive onboard experience.
  • Participated in onboard training programs to enhance skills in customer service and hospitality.

CERTIFICATIONS
Cruise Ship Safety and Security Certification
Food Handling and Hygiene Certification
First Aid and CPR Certification

EDUCATION
Diploma in Housekeeping 

High School Diploma
City School,  Austin, TX 

REFERENCES
[List at least 2 references here]


Cruise Ship Steward Job Description

  • Clean and maintain guest cabins, including making beds, changing linens, and restocking supplies.
  • Respond promptly to guest requests and provide exceptional customer service.
  • Assist with luggage handling, ensuring timely delivery to guest cabins.
  • Collaborate with other ship staff to ensure smooth operations and a seamless guest experience.
  • Maintain inventory of cleaning supplies and notify supervisors when restocking is needed.
  • Adhere to safety and sanitation guidelines to maintain a clean and hazard-free environment.
  • Possess strong attention to detail and organizational skills.
  • Demonstrate excellent communication and interpersonal skills.
  • Work effectively in a fast-paced, multicultural environment.

Cruise Ship Steward Skills & Abilities

  1. Cabin cleaning and maintenance
  2. Laundry and housekeeping tasks
  3. Luggage handling and storage
  4. Inventory management
  5. Bar and beverage service
  6. Food service and dining room operations
  7. Safety and emergency procedures
  8. Basic first-aid knowledge
  9. Cash handling and point-of-sale systems
  10. Technical skills for operating cleaning equipment and tools

2 thoughts on “Cruise Ship Steward Resume Sample (+Job Description, Skills)

  1. Misheck Pepo

    This is the best example I’ve come across so far. Thank you for sharing ideas on how to make a resounding resume.

    Reply
  2. Sam Post author

    Deat Misheck Pepo

    Thank you for your appreciation.

    Regards,

    Sam

    Reply

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