Resumes beginning with a professional summary are rapidly gaining popularity. Employers today prefer resumes that begin with a brief profile summary of the candidate since this saves a lot of time on part of the employer who has to go through hundreds of resumes daily.
A professional summary for hotel front desk positions needs to be very impressive in order to engage the hiring manager. An ideal professional summary showcases some job relevant key competencies. It is advisable to highlight those competencies in the summary which are listed in the job requirements by the target employer.
Following are some samples of professional summary for a hotel front desk associate. You are free to use and modify these per your requirements.
Professional Summary for a Hotel Front Desk Associate
☛ Dynamic and task-oriented professional with 3+ years of experience in handling diverse front desk tasks. Familiar with customer check in and checkout protocols, fluent in general hotel security policies and customer documentation. Matchless ability to demonstrate high quality public dealing etiquette continually.
☛ Highly motivated and results-driven hotel front desk professional with five plus years’ hands-on experience in customer greeting, documentation, checking in and out, inventory maintenance and reception desk tasks. Outgoing personality gifted with clear communication skills. Adept at forming and maintaining professional public relations with regular guests.
It is a very good idea to mention the number of work experience you possess in the field, but only if it is an impressive number, greater than a minimum of three years. If your experience is below that, then it’s best not to give a figure. For example:
☛ An industrious hotel front desk associate working in the field for the past four years. Skilled in reception handling, guest greeting, issuing bills and collecting payments. Proficient in usage of computers, telephones and scanners. Demonstrated ability to maintain hotel reception files in an organized and manageable manner.
☛ Top-flight front desk professional with a strong ability to explain specifications of available rooms and suites to the customers on phone, in person and via email. Well versed in greeting guests and performing registration duties. Experienced in working closely with the housekeeping department to cater for the guest’s preferences and special requests when possible.
The above statements communicate that the candidate is experienced, but does not mention the number of years clearly.
Some employers prefer a profile summary showcasing few desired skills. This is a very safe way to design your summary. The best way to go about it to find out the employers most desired skills and only mention those in your summary.
☛ An experienced hotel front desk associate with a solid track record of performing hotel reception tasks while maintaining guest arrivals protocol. Proficient in assisting guests in room selection. Profound analytical skills with the ability to multitask and maintain the front desk in an organized manner.