Overview
In the present competitive job market, creating a winning resume for the hospitality manager has become very challenging. Dozens of job seekers apply for a single position, therefore, the competition gets very tough for a talented candidate, and even more if they fail to build a compelling resume.
A resume written for the position of a Hospitality Manager needs to be very creative and must be built to reflect the candidate’s excellent communication and rapport building skills.
Hospitality Manager working on an assignment
Hospitality Manager Sample Resume
Gina Andrews
18 Junction Street, Orleans, NY 10013
(020) 666-4111
gina @ email . com
HOSPITALITY MANAGER
Dining Service Techniques | Customer Relations | Food Quality
PERFORMANCE SUMMARY
Extroverted and goals-focused hospitality professional with 13+ years’ progressively responsible experience in food service, patron care, sanitation, and food handling. Track record of maintaining effective relationships with guests and other departments within the organization. Dedicated to making sure guests have a great time whenever they visit. Good communication skills in English and Spanish.
| CORE COMPETENCIES | ||
| • Friendly Disposition | • Hiring and Training | • Event Coordination |
| • F&B Service | • Staff Development | • Financial Management |
| • Customer Care | • Community Interaction | • Plate Presentation |
PROFESSIONAL EXPERIENCE
Hospitality Manager
New Regency Hotel, Orleans, NY | 2008 – Present
• Provide initial training to 5 hospitality managers recruited for various branches
• Train the new junior managers as per the standards and policies
• Set up the first emergency procedures
• Supervise the registration, and check-in/out of the customers in a gracious and smooth manner
• Deal with record keeping functions
• Analyse feedback forms for the dining and lodging department
• Examine the general security systems of the hotel on a daily basis
• Coordinate third-party vendor’s contracts
• Ensure the conduction of customer’s seminars in the conference hall smoothly
• Arrange coordination meetings every month with various departments of the hotel and announced monthly targets for each department
• Direct the general management regarding guest services provision and maintenance
Assistant Manager
Comfort Inn, Orleans, NY | 2004 – 2006
• Assisted the manager and customers in room inspections
• Ensured the execution of room service and cleanliness on all rooms of the first floor
• Assisted the management in banquet theme planning
• Monitored the maintenance staff on daily basis and reported to the senior management
• Accompanied the manager in all outdoor meetings with contractors and vendors to acquire services for various hotel departments
EDUCATION
Hospitality Management Diploma (2004)
Certified Hospitality Educator, AH&LA (2007)
BS in Hotel Administration
University of Yale, Orleans, NY (2004)