Supermarkets are huge places and are often popular workplaces for a multitude of people working at different designations.
Each person working in a supermarket has a designated role and is expected to perform it well.
One very important position within a supermarket is that of a bagger who performs many different jobs. From greeting customers to bagging their purchases, they do everything.
Position Overview
The work of a supermarket bagger is multifaceted; s/he assists customers throughout the time they are shopping and also rings their purchases.
It is also the responsibility of a supermarket bagger to stock shelves and make sure that sufficient items are available for display.
He or she is also responsible for the overall cleanliness of the store or the aisle under his or her supervision.
Customer orientation is the biggest prerequisite of a bagger’s job.
Baggers need to know the importance of providing good customer service and must also be very patient as they often come across situations that may not be pleasant.
Also, they need to be physically strong as they are on their feet most of the day and need to carry heavy bags to customers’ cars.
Supermarket Bagger Duties and Responsibilities
- Greet customers and ask them if they need any help or support
- Provide customers with their required information regarding products
- Lead or direct customers to their choice of product
- Provide customers with product information such as date of expiry and price
- Make sure that sufficient items are displayed on shelves
- Order any out-of-stock grocery items on time
- Ensure that paper and plastic bags are readily available at cash counters
- Ring customers’ purchases and ask them if they would like their purchases to be packed
- Pack customers’ purchases in their chosen bag types and make sure that there are no spills
- Ensure that items are packed according to their weight and type
- Assist customers in taking bagged items to their cars
- Ensure that packed bags are not too heavy or in danger of tearing
- Assist customers in loading bags into their cars
- Park empty carts in a proper manner
- Monitor bagged supplies to ensure that the ones that have been bought are replenished on time
- Ensure that any empty carts in parking areas are gathered and put in their designated places