McDonald’s Resume: Sample, How-to, Job Description, Skills

Updated on: November 19, 2023
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Are you interested in pursuing a career at McDonald’s? Writing a compelling resume is the first step towards securing a job at this renowned fast-food chain. A well-crafted resume can open doors to a successful career and bring you closer to numerous interview opportunities.

On this page, you will find a comprehensive McDonald’s resume sample, along with valuable tips on how to write a great resume specifically tailored for a job at McDonald’s.

So, if you are passionate, customer service-oriented, hardworking, and eager to learn, this page will equip you with all the necessary resources to create an outstanding McDonald’s resume and boost your chances of landing your dream job.

Let’s dive in and discover what it takes to succeed as a McDonald’s crew member!

Related: McDonald’s Cover Letter Sample

McDonald’s Resume Example

William Cutter
5543 Riversville Road
Greenwich, CT 66636
(000) 659-9896
[email protected]


SUMMARY
Dedicated and enthusiastic crew member with 5 years of experience in the fast-food industry, specializing in McDonald’s. Committed to providing exceptional customer service and ensuring a positive dining experience. Highly skilled in maintaining cleanliness, accuracy, and efficiency in a fast-paced environment. Adept at working collaboratively with team members to achieve operational goals.

CORE COMPETENCIES

  • Strong customer service skills, delivering top-notch service with a smile
  • Excellent communication and interpersonal skills, fostering positive relationships with customers and team members
  • Ability to work well under pressure and handle fast-paced situations
  • Attention to detail, ensuring order accuracy and customer satisfaction
  • Flexibility in working different shifts, including weekends and holidays
  • Understanding of food safety and hygiene regulations

SELECTED ACHIEVEMENTS

  1. Reduced customer wait times by 10% by efficiently managing the Point of Sale system and coordinating with the kitchen staff for timely order preparation.
  2. Upsold promotions and special menu items, resulting in a 15% increase in average transaction value and contributing to higher overall sales.
  3. Received recognition for maintaining a clean and organized workstation, resulting in a 20% decrease in customer complaints related to cleanliness.
  4. Implemented cost-saving measures by effectively managing inventory and reducing waste, leading to a $4000 decrease in food costs per month.

PROFESSIONAL EXPERIENCE

Crew Member
McDonald’s, Greenwich, CT
May 2022 – Present

  • Greet customers with a friendly and welcoming attitude, ensuring a positive overall experience.
  • Take customer orders accurately and efficiently, utilizing knowledge of menu items and customizations.
  • Prepare and cook food items following established recipes and food safety guidelines.
  • Assemble and package orders promptly and accurately, ensuring quality and presentation standards are met.
  • Maintain cleanliness and organization of the dining area, kitchen, and service stations.
  • Assist with inventory management, stocking and restocking supplies, and handling deliveries.

Team Member
Domino’s Pizza – Greenwich, CT
Feb 2021 – May 2022

  • Performed order-taking and cash-handling tasks.
  • Stocked ingredients from the delivery area to storage, work area, and walk-in cooler.
  • Received and processed telephonic orders.
  • Managed inventory and completed the relevant paperwork.
  • Cleaned equipment and work area.

EDUCATION
High School Diploma
Greenwich High School, Greenwich, CT

LANGUAGES
Bilingual: English and Spanish

COMPUTER SKILLS
• MS Office Suite
• POS software

ADDITIONAL CAPABILITIES

  • Flexible schedule
  • Positive can-do attitude

How to Write a Resume to Apply for a Job at McDonald’s?

To write a resume for a job at McDonald’s, follow these steps:

1. Choose a clear and professional format:
Use a clean and easy-to-read layout for your resume. Consider using a traditional chronological or functional format.

2. Include your contact information:
Begin with a header that includes your full name, address, phone number, and email address.

3. Craft a compelling objective or summary statement:
Write a concise objective or objective statement that highlights your relevant skills and expresses your desire to contribute to McDonald’s. For example, “Dedicated and customer-focused individual seeking to leverage exceptional communication skills and food service experience to provide excellent service as a McDonald’s crew member.”

4. Highlight your relevant skills:
Create a dedicated section where you can list skills that are relevant to working at McDonald’s. These may include customer service, multitasking, cash handling, teamwork, problem-solving, and food safety knowledge.

5. Detail your work experience:
Provide a comprehensive overview of your work history, focusing on any positions held in the food service industry. Include the name of the company, your job title, employment dates, and a bullet-point list of your key responsibilities and accomplishments. Emphasize experiences that demonstrate your ability to handle fast-paced environments, interact with customers, and work effectively within a team.

6. Include your education:
Mention your highest level of education, along with the name of the school, location, and any relevant coursework or achievements. For example, if you have completed any food safety certifications or relevant training programs, be sure to include them.

7. Highlight your extracurricular activities and achievements:
If you have participated in volunteer work, clubs, organizations, or any other activities that showcase qualities important for McDonald’s, such as leadership, teamwork, or community involvement, include them in this section.

8. List references:
Optionally, you can include a list of professional references who can vouch for your skills and work ethic. Be sure to obtain their permission beforehand and provide accurate contact information.

9. Proofread and edit:
Review your resume thoroughly for any errors or typos. Ensure that the formatting is consistent and that the content flows smoothly. Consider asking a friend or family member to review it as well.

Remember, McDonald’s values reliable, customer-oriented individuals with strong teamwork skills. Tailor your resume to showcase your relevant attributes, and use strong action verbs to describe your achievements and responsibilities. Good luck with your application!


McDonald’s Job Description for Resume

Working at McDonald’s offers a variety of job opportunities, each with its own unique responsibilities and requirements. Here are some common job description statements for positions at McDonald’s:

  1. Crew Member:

    • Provide excellent customer service and assist guests with their orders.
    • Prepare and serve food and beverages according to McDonald’s quality standards.
    • Maintain cleanliness and organization of the restaurant, including dining area, restrooms, and kitchen.
    • Operate various kitchen equipment and adhere to food safety procedures.
    • Collaborate with a diverse team to ensure smooth restaurant operations.
  2. Cashier:

    • Greet customers with a friendly attitude and process their orders accurately.
    • Handle cash transactions and operate the cash register efficiently.
    • Provide suggestions and answer customer inquiries about menu items and promotions.
    • Maintain a clean and organized work area.
    • Collaborate with other team members to deliver exceptional service.
  3. Grill Cook:

    • Prepare and cook menu items according to McDonald’s specifications.
    • Ensure the proper handling, storage, and rotation of food products.
    • Operate and maintain cooking equipment and utensils.
    • Adhere to food safety and sanitation guidelines.
    • Collaborate with the kitchen team to ensure timely and accurate order preparation.
  4. Shift Manager:

    • Supervise and motivate team members to provide excellent customer service.
    • Ensure all operational standards and procedures are followed during the shift.
    • Monitor inventory levels and place orders when necessary.
    • Handle customer concerns and resolve issues promptly.
    • Train and onboard new team members.

Please note that these statements are general descriptions and the actual responsibilities may vary depending on the specific McDonald’s location and job level.


McDonald’s Skills for CV or Resume

When including hard skills on your CV or resume for a job at McDonald’s, it is important to list the technical abilities and competencies that are directly relevant to the role. Here are some skills that you may consider including:

1. Food Preparation:
Highlight your experience and proficiency in following standardized recipes, preparing food items according to McDonald’s guidelines, and ensuring quality and consistency in the preparation process.

2. Cash Register Operation:
Showcase your ability to operate cash registers accurately, process transactions efficiently, and handle cash and electronic payments.

3. Point-of-Sale (POS) Systems:
McDonald’s often uses POS systems for order processing. Mention your familiarity with POS systems and any specific software or technology you have used in handling customer orders and payments.

4. Kitchen Equipment Operation:
McDonald’s relies on various kitchen equipment, such as grills, fryers, and toasters. Highlight your experience in safely operating and maintaining these machines.

5. Food Safety and Hygiene:
McDonald’s places a strong emphasis on food safety and hygiene. Mention any relevant certifications or training you have received, such as ServSafe, and your knowledge of proper food handling, storage, and sanitation practices.

6. Menu Knowledge:
Showcase your familiarity with McDonald’s menu items, including any seasonal or promotional offerings. This demonstrates your ability to accurately take orders, answer customer questions, and make appropriate suggestions.

7. Cleaning and Maintenance:
McDonald’s crew members are responsible for maintaining a clean and organized work environment. Highlight your ability to perform cleaning tasks thoroughly and efficiently, including knowledge of appropriate cleaning products and procedures.

8. Stock Management:
McDonald’s requires efficient stock management to ensure adequate supplies and prevent shortages. Mention your experience in monitoring inventory levels, restocking supplies, and conducting inventory counts.

9. Health and Safety Procedures:
Emphasize your knowledge of health and safety regulations, including proper handling of hazardous materials, use of personal protective equipment (PPE), and adherence to safety protocols.

Remember to tailor your CV or resume to highlight these hard skills, providing specific examples of how you have utilized them in past roles or experiences. This will demonstrate your proficiency and suitability for a position at McDonald’s.


Conclusion

This page provides a comprehensive McDonald’s resume sample, along with step-by-step instructions on how to write a compelling resume tailored for a job at McDonald’s. Additionally, it offers a detailed job description and highlights the essential skills needed for success in various positions within the company.

Whether you’re interested in applying to McDonald’s or seeking guidance on resume writing, this resource is a valuable tool to enhance your chances of landing your dream job at this renowned fast-food chain.

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