Inbound Customer Service Representative Cover Letter Sample

Updated on: May 22, 2021

Effective cover letter writing is all about showing initiative. Employers seek customer service professionals who are ready to walk in and start being productive.

A candidate who shows interest in the job by exhibiting some knowledge about the current issues being faced by the firm has a better chance of getting seriously considered for the role as compared to other candidates.

Take a look at the following inbound customer service representative cover letter sample.

Sample Cover Letter for Inbound Customer Service Representative

Samuel Kline
210 Everest Lane
Tampa, FL 45323
(000) 201-9565
samuel @ email . com

May 22, 2021

Mr. Jeffery Thompson
HR Manager
GLOBAL SOLUTIONS
43 Havana Square
Tampa, FL 45323

Dear Mr. Thompson:

Are you looking for an inbound customer service representative who is:

  1. A team player capable of coordinating effectively with colleagues to generate and maintain a rich pool of information?
  2. An excellent communicator with profound listening and speaking skills along with proven telephonic conversation etiquette?
  3. Quick learner with strong ability to quickly analyze the given issue and come up with a pragmatic solution in a minimal time-lapse?

If yes, then you will definitely be interested in my qualifications.

I offer 7+ years of valuable experience as a customer service rep. I have consistently received the highest customer satisfaction rating for the past 5 years. Due to my excellent problem-solving skills and highly customer service-oriented work attitude, my employers depend on me to deal with particularly difficult customers.

Working exclusively with inbound customers throughout my career has not only enhanced my problem resolution skills but has also polished my ability to calm the customers down and address their queries with swiftness and accuracy. I strongly believe that each Customer Service Representative is a representative of the firm and must adopt their culture and values in order to portray the same in their telephonic dealing with clients.

I stand ready to adopt your customer-first approach and enrich your caller’s customer service experiences with my well-practiced communication and customer service skills. I would like to meet you in person in order to explore the prospect further. 

Thank you for your time and consideration.

Sincerely,

Samuel Kline

Enc. Resume