PC Technician Resume Example (With Experience)

Due to the advancement in technology, the need for technical people is increasing significantly.

PC technicians are among the most specialized professionals who install, diagnose and troubleshoot computer hardware and software to ensure optimal workstation performance.

People applying for a PC technician position are required to be expert inmhandling computers, networks and all types of operating systems.

When a PC technician writes a resume, they should highlight their skills in performing troubleshooting procedures, installing software and hardware, and networking.

Qualified people looking for a position as a PC technician may use the following resume sample when attempting to write one of their own.

This sample meets the needs of current resume trends. You can use and modify this sample for your personal use only.

 See also:

PC Technician Resume with Little or No Experience
PC Technician Cover Letter

 

 

PC Technician Resume With Experience

 

 

Sara Brown

333 Wentworth Avenue | Houston, TX 66999 | (000) 854-8536 | [Email]


PC TECHNICIAN

A+, CCNP, and MCSE Certified

PERFORMANCE SUMMARY
Dedicated and resourceful Computer Technician with 11+ years’ extensive experience in testing, installing, repairing and maintaining a diverse range of hardware, software, and peripherals. Track record of providing quality tier-1 support and customer service. Demonstrated ability to organize incoming tickets and work orders. Known for maintaining a safe, friendly and responsible work environment.

TECHNICAL EXPERTISE
• Installation: All kinds of hardware (Branded and non-branded), windows, software, applications, and antivirus
• Troubleshooting: Failure identification, desktop/laptop/printer break-fix, servers and workstations management
• Operating Systems: Windows, Linux, and Macintosh
• Computer Networks: LAN/WAN/MAN, Cabling
• User Account Management and Training
• Customer Service / CRM
• MS Office Suite

PROFESSIONAL EXPERIENCE

PC Technician                                             Jan 2010 – Present
Orkin Technologies, Jemison, AL
• Redesign and implement a more efficient network system resulting in optimal performance of all workstations.
• Troubleshoot an extremely challenging software problem with a standalone PC.
• Install hardware and software on standalone personal computers and laptops.
• Ensure maintenance of end-user workstations and peripheral devices.
• Assist in providing desktop application solutions.
• Quickly respond to technical assistance requests.
• Manage testing procedures for newly installed hardware and software applications.
• Ensure timely repair of equipment.
• Assist with network troubleshooting procedures.
• Provide backup to the network administrator.
• Install and update antivirus programs on a constant basis.

PC Technician                                            Aug 2006 – Jan 2010
TEKNO, Houston, TX
• Introduced an antivirus solution that spanned both LANs and WANs using one server for control.
• Wrote a self-help troubleshooting manual to assist users in managing simple PC problems on their own and saving time.
• Resolved hardware and software issues.
• Installed new hardware as required.
• Maintained network and associated devices as allocated.
• Prepared reports on network and network tools supplies.
• Liaised with IT network providers regarding latest technical queries.
• Provided standby help on computer related issues to end users.

Technical Intern                                          Jan 2006 – Aug 2006
TEKNO, Houston, TX
• Assisted in installing and maintaining computer systems.
• Provided basic troubleshooting services.
• Documented troubleshooting activities and preparing technical logs.
• Supported in the configuration of computer networks.

EDUCATION
Texas State University, Houston, TX – 2005
Bachelor’s Degree in Computer Science






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