Your resume writing efforts are in vain if you do not consider the process as a serious one. Bell Attendant Resumes are not just written – there is a lot of effort that goes into determining what to write in a resume.

To many people, the resume is an ordinary document that does nothing more than communicate your talents to an employer. In actuality, it is much more than that.

The following resume sample will guide you in this regard.

 

Bell Attendant Resume Sample

 

Gina David

9 Riverleigh Avenue ● Riverhead, NY 46902 ● (000) 999-1451 ● gindav @ email . com


 BELL ATTENDANT

Professional Summary: Highly motivated and competent individual with a proven track record of achieving guest satisfaction through delivery of exceptional services. Exceptional ability to greet guests and guide them efficiently within the hotel, along with politely and safely carrying their baggage to and from assigned rooms. Effectively determines guests’ needs and requests in a timely and professional manner. Follows set procedures to provide personal, sincere guest services and ensures that guests are properly received and oriented with the hotel.

AREAS OF EXPERTISE

• Check-in Support • First Contact Services • Information Provision
• Facilities Tour • Luggage Transportation • Requirements Determination
• Travel Directions • Hotel Facilities Promotion • Master Key Handling
• Premises Maintenance • Bell Carts Management • Supplies Stocking

KEY ACHIEVEMENTS
• Reorganized the front desk area to provide a more defined passage for guests, resulting in commendation from the supervisor
• Singlehandedly greeted and serviced 16 guests at the same time, during a particularly busy day at the hotel
• Implemented “services introduction”, a feature used to provide guests with information on the auxiliary services of the hotel during check-in time
• Hold the record for the highest number of satisfied guests, earning the Employee of the Year award twice in 3 years

PROFESSIONAL EXPERIENCE

Bell Attendant | 11/2012 to Present
The Hyatt, Riverhead, NY

• Greet guests upon arrival and provide them with information regarding facilities
• Direct or escort them to the front desk and assist them with reservations or queries
• Provide information regarding the hotel’s services and direct them to appropriate places such as restaurants and gyms
• Count luggage items and ensure that they are properly loaded onto carts and carried to guests’ rooms
• Take charge of key cards during check-in times and assist guests by finding their rooms

Bell Attendant | 8/2005 to 11/2012
City Hotel, Riverhead, NY

• Actively promoted the hotel’s services and facilities, especially to visiting guests, to convert them into regular clients
• Carried large and heavy luggage loads in a safe manner by using trolleys or delivering them by hand
• Ascertained that guests’ luggage is properly placed in their rooms and that all bags accounted for
• Coordinated the services of housekeeping upon special requests
• Arranged for transportation or valet services for guests, by following hotel protocols

Doorman | 2/2003 to 8/2005
Fritter Hotel, Riverhead, NY

• Welcomed guests and for inquired if they had reservations
• Escorted them to the front desk and ensured that they were serviced by an agent
• Secured guests’ luggage during the checking in process and loaded them onto bell carts
• Provided assistance to the housekeeping department by collecting laundry and supporting cleaning up jobs
• Ascertained the cleanliness and maintenance of the lobby and front desk areas

EDUCATION

High School Diploma – 2002
Riverleigh High School, Riverhead, NY