Bookstore Sales Associate Resume Sample [+Job Description & Skills]

Updated on: May 21, 2023

Working as a sales associate in a bookstore is a dream come true for many people. People who love reading and books, in general, may find this work extremely satisfying.

Those who are not too interested in books may also find this work to be a joy. Typically, a person working as a bookstore associate makes sure that customers are provided with high-end services, in order to ensure repeat business opportunities.

The eligibility criteria to work as a bookstore sales associate is a high school diploma at the very least. You will need to possess excellent communication and interpersonal skills, along with deep familiarity with customer service provision and customer satisfaction metrics. Also, it is imperative for bookstore sales associates to possess exceptional knowledge of sales work, as it pertains to working in a bookstore.

To work as a bookstore sales associate, you also need expertise in creating and maintaining effective liaisons with book suppliers and have it in you to perform research work about famous authors and their books.

Since you will be spending a lot of time communicating with customers, it is important that you know when a new book will come out, and the basic plots of books that you are selling.

Here is a sample resume for the bookstore sales associate position.

Bookstore Sales Associate Resume Example

Steven Burg
Lynnwood, WA 52088
(000) 854-3243
steve.burg @ email . com


BOOKSTORE SALES ASSOCIATE

I am poised to handle bookstore sales and cashiering services, placing a special focus on customer satisfaction.

SUMMARY
Exceptionally talented, committed, and resourceful sales professional with over 6 years of experience working in busy bookstores. A unique blend of customer service acumen with strong knowledge of creating constant and consistent repeat business opportunities. Ability to engage customers in conversation to determine their book-buying needs. Performs research work to determine popular books and authors both locally and on an international level.

CORE COMPETENCIES & SKILLS
✓ Sales Processing ✓ Vendor Liaison
✓ Complaint Handling ✓ Inventory Management
✓ Shipping Assistance ✓ Market Research
✓ Buy-back Activities ✓ Cashiering

PROFESSIONAL EXPERIENCE

Bookstore Sales Associate
The Reading Room, Lynnwood, WA
5/2014 – Present
• Greet customers as they arrive at the store and engage them in conversation to determine their requirements.
• Provide customers with information on popular authors and bestselling books.
• Assist customers in locating their choice of books within the store, or provide them with location information.
• Lead customers through payment procedures, ensuring that there are no glitches at any point.
• Process credit card and cash payments, and return change and issue receipts.
• Bag customers purchases and ensure that they leave the store happy with the service.
• Balance the cash register and handle any discrepancies in an immediate fashion.
• Create and maintain liaison with suppliers and vendors to ensure timely delivery of books and resources.
Selected Accomplishments
• Increased the bookstore’s sales by 58% by suggesting selling books by a popular French author.
• Revamped the book inventory process, making it % more efficient than before.

Bookstore Assistant
The Grand, Lynnwood, WA
2/2011 – 5/2014
• Transported books from the backend to the bookstore and ensured that they were properly placed in shelves.
• Cleaned and tidied up bookshelves and displays on a regular basis.
• Assisted customers in locating books of their choices and provided correlating author information.
• Led customers to the cashier counter and bagged their purchases.
• Performed research work on popular books and authors, and liaised with vendors to obtain new books.
Selected Accomplishments
• Decreased the cost of acquiring books by brining onboard a vendor that provided free shipping services.
• Brought onboard members of 6 reading clubs, who collectively increased the store’s revenue by 35%.

EDUCATION
High School Diploma
Lynnwood High School, Lynnwood, WA


Bookstore Sales Associate Job Description

  • Greet customers as they enter the bookstore and inquire about their book-buying preferences.
  • Engage customers in conversation to determine their reading tastes and suggest books and authors accordingly.
  • Seek out customers within the bookstore and offer to provide help/assistance in locating their choice of books.
  • Provide customers with information on the location of desired books and resources, and assist them in bringing them to reading areas.
  • Lead customers through the cashiering process, processing credit card and cash payments, and tendering change and receipts.
  • Create and maintain liaison with book suppliers and vendors, to ensure timely and accurate delivery of books and resources to the store.
  • Clean and tidy bookshelves, and ensure that any out-of-stock book orders are placed promptly.
  • Ascertain that all books are appropriately arranged and indexed according to instructions provided by the manager.
  • Price books according to specified guidelines, and handle price markdowns and changes.
  • Balance the cash register at the end of the day, ensuring that all is in check, and handle any discrepancies on an immediate basis.

Bookstore Sales Associate Skills for Resume

Hard Skills

  • Customers engagement
  • Providing information
  • Research
  • Books availability
  • Sales
  • Books arrangement
  • POS operations
  • Cash registers
  • Discrepancies resolution
  • New books pricing
  • Markdowns and discounts handling

Soft Skills

  • Communication
  • Relationship building
  • Customer service
  • Attention to detail
  • Teamwork
  • Organization