It is easier to gauge a candidate’s skills when you have the opportunity to meet him or her for an interview. But when you are hiring someone for a “virtual” position, things can become a bit tricky. You will want the same amount of skills in a virtual assistant that you would need in a personal assistant. Actually, you will probably want a stronger set of skills for him because you will not have the opportunity to train him in the physical sense.
Looking at the other side of the story, as a virtual assistant, you will have to be extremely good at what you do and know if you want to be chosen for the position. Skills count. Whatever you have learnt over the years and what is inherent in you will matter. You will need to be extremely well-rounded in handling administrative work. You will also need to be organized and detail-oriented. You cannot do otherwise.
Working as a virtual assistance has its perks. You will be working from the comfort of your home and may have your own hours as well. But in exchange, you will need to be extremely efficient and organized. Since the employer will not have the opportunity to watch you all the time, it is up to you to make sure that he doesn’t need to be on your case constantly.
Some skills that you will need to work as a virtual assistant include:
• Solid track record of providing administrative and clerical support by working through a remote location.
• Skilled in developing and maintaining efficient and confidential administrative support to ensure smoothness of office operations.
• Background includes experience in handling complex electronic filing systems and managing data entry duties by employing high speed typing skills.
• Committed to meeting deadlines by taking into account appropriate time slicing duties.
• Focused on providing clients with project support by efficiently indulging in online research work and providing information based on facts.
• Adept at preparing slideshows and presentations to assist clients with their business needs.
• Competent at setting up and managing social media platforms such as Twitter, Facebook and LinkedIn to increase the company’s social media presence.
• Documented success in actively responding to support tickets with a view to resolve customers’ problems and respond to immediate inquiries.
• Unmatched ability to provide remote customer services by professionally handling inbound calls and making outbound calls to handle the company’s marketing needs.
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