A program assistant works in a variety of settings and is primarily responsible for supporting the organization’s program development, policy research and analysis, advocacy, and communications. The main areas that program assistants work in are:

• Program Support
• Communication Support
• Administrative Support
• Information Management
• Fund Development

To work as a program assistant, one has to possess a degree in business or communications, depending on the type of company that you are working for. You must be highly self-motivated, self-directed and quick to respond to rapidly changing demands of each project module that is assigned to you. In addition to this, you will need to be highly organized and have a great head for communicating and following up on tasks.

NGOs are usual employers for program assistants – however, many corporates also hire them. Regardless of what type of organization you are working for, it is important for you to be able to communicate well with people from diverse backgrounds, and handle the many problems that you may have to face in order to get the project to the final stage. As a program assistant, you will also be required to represent your organization in a positive light, so you have to portray a professional attitude.

Some specific duties of a program assistant are listed below:

Sample Job Description for Program Assistant Resume

• Handle note taking and minutes’ management of key program meetings and compile and disseminating program materials and documents
• Conducting policy research and literature review work and prepare briefs and memos for key program issues
• Draft, edit and disseminate written communications and provide relevant responses to email and other correspondence
• Maintain social media presence by ensuring that the company’s Twitter feed, blog posts and Facebook accounts are properly handled
• Assist in managing program director’s calendars and organize, schedule and prepare for meetings with key participants and agencies
• Make travel arrangements and logistics for program participants and assist in the preparation of expense, project support materials and tickler files
• Manage project reference materials and ensure that they are accurately placed and stored for future use
• Draft content for submitting grant proposals and solicit funding from individual prospective major donors
• Participate in donor cultivation and solicitation activities through effective communication channels including phone, email and mail
• Plan, develop and execute fundraising programs or events to meet the project’s funding requirements
• Maintain accountability to administrative functions, including handling expense reimbursements, credit card reconciliations and lobbying reports
• Plan, track and report on both departmental and individual work in support of organizational synergy