Telephone Technician Resume Sample

Updated May 5, 2019

There is no way that you can write a resume for a telephone technician position if you are not aware of the work.

And there is absolutely no way that you can tell a hiring manager that you know the work unless you write a resume that says it all!



When you attempt to write a resume for a telephone technician position, you should focus on the positives.

Essentially, your resume should highlight your knowledge of setting up and repairing telecommunications systems, both standalone, and on a network.

See also: telephone technician cover letter




A resume sample for a telephone technician position is provided here for your reference:


Telephone Technician Resume Sample



Peter Mayhew
100 Land Road, Westerly, RI29904
(000) 875-2534


Telephone technician, with 8+ years of experience in setting up, installing, and maintaining complex telephone systems in both commercial and residential capacities. Well-versed in studying customers’ orders, and ensuring that they are followed accurately.


Specifications Planning
Network Layout
Installation Diagram
Circuit Testing
Voice and Data Networks
Service Verification
Improvements Management
Order Logging
Preventative Maintenance
System Analysis
Technical Documentation


  • Implemented complex telecommunications systems, which had been in limbo for many weeks.
  • Introduced the concept of preventative maintenance, as a result, decreased downtime by 85%.
  • Devised a unique troubleshooting system, hence, reduced troubleshooting time by 50%.
  • Singlehandedly managed a complicated circuit testing, in the absence of other technicians.


Telephone Technician
Unlimited Service Inc., Westerly, RI | 2013 – Present

• Inspect sites where telecommunication systems have to be installed.
• Provide customers with information on specifics regarding designs and implementation.
• Acquire approvals from customers.
• Obtain tools, resources, supplies, and equipment in order to begin telephone setting up systems.
• Set up complex and simple telephone systems, such as PABX, and standalone telephones.
• Design and implement systems according to specific instructions.
• Respond to inquiries regarding problems and issues, and ensure that they are looked into immediately.
• Troubleshoot telephone systems, and provide customers with alternatives.
• Log information regarding installations and maintenance.

Telecom Intern
Voice and Data Systems, Westerly, RI | 2011-2013

• Conducted site surveys under supervision.
• Installed and tested telephone systems in residences and commercial buildings.
• Assisted in laying down wires and setting up routers.
• Performed grounding work.
• Created and maintained termination records associated with different accounts.

High School Diploma
Westerly High School, Westerly, RI

About the Author

Sam Mogul, MBA (ITM & HR), is a passionate career expert with 15 years of experience in writing and reviewing resumes, cover letters, and career-related content. He founded CoverLettersAndResume in 2011 intending to help job seekers in their job search journey. If you have any questions or concerns, please feel free to Contact Us. Or visit our About Us page.

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