The main purpose of a cover letter for Product Support Specialist resume is to highlight your skills and qualifications related to customer orientation.
This is what this position is all about; to provide product support to customers calling in.
This position requires a candidate to possess excellent communication skills and just the right amount of knowledge about the company’s products.
132 Mintwood Drive
Chesapeake, VA 44443
July 2, 2016
Mr. Zak Diddley
65 Hull Street Road
Chesapeake, VA 44333
Dear Mr. Diddley:
I am trained in providing customer services pertaining to a vast array of products and services – as I have been working with an outsourcing company for three years. I am confident that this diversity in my experience and the added benefit of technical aptitude that I possess make me the perfect choice for Product Support Specialist position at Freezone.
Having worked at Metropolitan Business Solutions for three years, my customer service skills have been polished immensely. I have the innate ability to grasp new concepts and memorize particulars of different products and services which are quite some help in providing prudent information to customers. Since Metropolitan Business Solutions provides support services to different companies, I have had the opportunity to develop the knowledge of managing all types of customers. I was commended by my seniors many times for my ability to up-sell products without sounding demanding and to resolve customers’ issues in an efficient way.
I would like to meet with you in order to discuss this Product Support Specialist position further. My resume is enclosed here which will provide you with more information and details regarding my customer care skills and qualifications. If you need any further information, I will be available at (999) 999-9999. I look forward to hearing from you soon. Thank you for your consideration.