Your resume for retail sales manager position is probably lost or not given much consideration by the software which screen it before it reaches to the table of the hiring manager. That could be a horrible wrong! You might be a perfect match for the job but other factors may have contributed to your resume not reaching to the top of pile.

But make sure that your resume is well worth the top executive’s time and energy. Make it a good read. Especially if your position is directly linked with sales, where you have ample opportunity to provide direct gain to the company. Here is a resume sample of a retail sales manager that should help you.


Retail Sales Manager Resume Sample 1


Courtney Garner

1002 Hawser Way ● Savannah, GA 78802 ● (999) 999-9999 ● courtney @ email . com


Performance Profile: Results-driven, successful retail sales leader with a solid track record of extraordinary performance in retail businesses. Demonstrated ability to exceed targets, a knack for connecting with decision makers and the ability to transfer secrets of sales to others. Committed to meeting sales target, with great focus on exceeding goals. Proficient in forecasting future sales by analyzing market trends and present sales figures. Focused on ensuring absolute customer satisfaction through delivery of exceptional customer services


• Complaint handling• Account management• Staffing
• Retail businesses• Market awareness• Marketing and promotion
• Merchandising• Store operations• Procurement
• Profit maximization• Customer service• Recruitment

• Consistently increased sales targets for 3 years in a row between 2011 and 2014
• Increased customer base from 8800 to 10000 within 8 months, following a rigorous retail marketing campaign
• Trained and built 8 agile, service-focused sales teams to be deployed to franchise offices in 8 states
• Decreased customer satisfaction by 68% by incorporating measures to meet demands, following a thorough market trend study


Retail Sales Manager | Kellogg Company, Savannah, GA | 5/2013 to Present

• Interview, hire and train members of sales teams to perform in accordance to company’s mission
• Handle staffing and staff scheduling duties by ensuring that adequate staff is available at appropriate times
• Manage stock levels and make important decisions regarding inventory control
• Create and maintain liaison with suppliers and vendors to ensure that merchandise is always available and delivered to the retail outlet on time
• Analyze present sales figures and perform market analysis to determine trends and customer preferences
• Provide feedback to supervisors and arrange for sales teams to be trained according to changing marketing trends
• Ascertain that quality of customer services provided is in sync with the customer service e policies of the company
• Respond to customers’ complaints and problems with the focus of retaining their business
• Collaborate with marketing teams to lead promotional activities
• Understand forthcoming customer initiatives and monitor the activities of local competitors
• Assist customers with decision making by providing them with complete product information and demonstration

Retail Sales Representative | Macy’s, Savannah, GA | 1/2012 to 5/2013

• Greeted customers and provided them with information on their choice of products
• Led customers to the correct aisles and demonstrated chosen products’ features
• Made customers aware of products’ pricing and warranty information
• Assisted during the purchase process and helped carry purchases to the vehicle
• Handled returns, exchanges and warrantee claims

Georgia State University, Savannah, GA – 2009
Bachelor’s Degree in Sales


Retail Sales Manager Resume Sample 2 (Less Experience)


Charlie Brown

7633 Sir Hamilton Circle, Titusville, FL 66663
(012) 999-9999, c.brown @ email . com

OBJECTIVE: Seeking a Retail Sales Manager position at the K-Mart using expertise in retail business management with a profound ability to supervise retail staff efficiently.

• Over three years of extensive experience in retail industry
• Highly skilled in creating and implementing business development activities and strategies
• Hands on experience in managing retail staff is terms of training and motivation exercises
• In depth knowledge of achieving individual and company goals with precision

• Coached and developed sales personnel – Increased output by 30%
• Evaluated the weaknesses of store – Improved client satisfaction by 50%
• Hired motivated workforce to provide exceptional customer service – Increased revenue by 20%
• Solved problems of stakeholders – Boosted efficiency by 40%
• Analyzed sales performance to assigned budget and ensured compliance

• Achieved 100% success in reaching set company goals for sales
• Attained Employee of the Year Award following excellence in sales and marketing services in the year 2010


The Foe’s – Titusville, FL
Retail Sales Manager | Feb 2010 – Present
• Create business development activities
• Manage marketing and sales activities
• Communicate with customers to fathom individual satisfaction level
• Demonstrate products and services depicting best applications
• Respond to customer queries
• Manage staffing requirements
• Motivate and train retail staff to manage work responsibilities
• Investigate customer complaints

Luxury Resorts & Hotels – Boca Raton, FL
Retail Sales Clerk | Feb 2010 – Mar 2012
• Promoted sales by means of suggestive selling techniques
• Displayed merchandise.
• Ensured accuracy in inventory counts
• Handled cash transactions accurately
• Assisted in the hiring and training of new staff

Florida State University, Titusville, FL – 2009
Bachelors of Business Administration
• Major: Marketing
• Minor: Retail Management