When you are preparing your resume for a position in retail sales, it is even more important to impress the prospective employer.
Why?
Because how will you convince customers to buy something if you don’t show that you have the power of convincing people?
And what better way to show this than by writing a resume that is not only convincing but puts a prospective employer into a situation where he has no choice but to ask you to join him.
Here is an accomplishments-oriented resume sample for a retail clothing sales associate position:
Retail Clothing Sales Associate Resume Sample
Catherine Hicks
974 Greenburgh Avenue, Butte, WY 09987
(000) 141-4741
cathicks @ email . com
RETAIL CLOTHING SALES ASSOCIATE
SUMMARY
Results-oriented Sales Associate with over 9 years of experience working in a clothing retail setting. Exceptionally well-versed in ensuring a high level of customer satisfaction by providing exceptional customer services. First-hand experience in assessing customers’ requirements for clothes and accessories and providing them with information on where to look for them within the store. A customer service-oriented individual who handles complaints and problems in a proactive manner to ensure repeat business opportunities.
CORE COMPETENCIES
• Tier 1 Support • Visual Merchandising
• Clothes Racking • Cross-Selling
• Payments Processing • Fitting Room Support
• Complaint Handling • Industry Trends
• Loss Prevention • Inventory Control
• Stocking • Requisitioning
PROFESSIONAL EXPERIENCE
Retail Clothing Sales Associate
High Street Fashion, Butte, WY (6/2016-Present)
• Greet customers as they arrive at the store and provide them with information on where their choices of clothes are racked
• Provide suggestions for design and type of clothes according to each customer’s individual style and requirement
• Locate appropriate sizes and provide information on the location of fitting rooms
• Assisted customers during fitting while maintaining customer integrity
• Provide information regarding the price of each item and any discounts levied on them
• Make customers aware of special promotions in a bid to encourage them to buy additional items
Key Achievements
• Increased customer base by 50% by suggesting carrying third party clothing lines
• Retained a corporate client who was disgruntled because of the less than satisfactory services that he received from a sales associate
Retail Clothing Sales Associate
AA City Store, Butte, WY (5/2012-6/2016)
• Actively seek out customers in the store and assisted them with choosing the right product
• Performed visual merchandising tasks to highlight new arrivals
• Assisted promotional teams in setting up visual merchandise setups on mannequins and display cases
• Handled customers’ complaints and suggestions in a proactive manner and manage returns and exchanges according to company policies
• Received payments while ensuring a smooth transition
Key Achievements
• Incorporated visual merchandising into the store’s promotional policy, resulting in increased interest from potential customers
• Devised a clothesline racking system making it accessible for customers with special needs, earning accolades from customers in general
Cashier
Fashion Avenue, Butte, WY (11/2010-5/2012)
• Processed customers cash and credit card payments in exchange for clothing items sold
• Scanned clothing items to determine their prices and any discounts levied on them
• Greeted customers and ensured that they were immediately serviced by a sales representative
• Balanced cash drawers at the end of each shift and ensured that any discrepancy was immediately sorted
• Assisted in handling stocking and inventory management duties, especially during staff shortages
• Handled exchanges and returns by following standards and procedures set by the company
EDUCATION
High School Diploma
Butte High School, Butte, WY – 2010