A receptionist provides front end customer service in addition to secretarial, clerical and administrative support to ensure that company’s front desk functions in effective and efficient manner.

A resume for receptionist position contains a number of sections such as objective or profile, summary of qualifications, core competencies/areas of expertise, accomplishments, employment history, skills, education, and additional information.

The following phrases will help you write skills and experience section of a receptionist’s resume.


Receptionist Skills, Qualifications and Strengths for Resume

• Highly skilled in greeting visitors and directing them to the right person or section

• Well-versed in managing guests book and issuing security passes

• Hands-on experience in giving information to visitors and answering their questions

• Proven record of answering/forwarding calls and taking messages

• Demonstrated ability to deal effectively with phone and email inquiries

• Able to maintain an organized reception area

• Comprehensive knowledge of organizing reading material in the waiting area

Receptionist Job Description for Resume

• Greeted, assisted and directed guests, workers, visitors and the general public

• Answered all incoming calls and handled caller’s inquiries

• Provided office support services so as to ensure efficiency

• Responded to guests and public inquiries

• Received, directed and passed on telephone fax messages

• Directed employees, guests and general public to the right staff member

• Maintained a sufficient record of office supplies

• Provided word-processing and clerical support

• Picked up and delivered the mail

• Maintained the common filing system and file all letters

• Coordinated the repair and maintenance of office supplies

• Provided administrative services to the office manager