Patient Registration Representatives perform various duties to assist the clerical, operational and front desk services and eventually the payment of the hospital bill. S/he is accountable for pre-registration of scheduled services, listing of private referral patients and guide for admissions.

While applying for this job, a Patient Registration Rep Cover Letter along with a resume is your first point of contact with prospective employer. The following sample will provide you with an excellent opportunity to make a resume which will really stand out.

Patient Registration Representative Resume Sample

Joseph Smith
58 Example Street # 55, Edmonton AB S9R 6E9
Contact #, Email Address

A position as a Patient Registration Representative in St. Joseph’s Hospital Norton, where I can utilize my customer service and interpersonal skills to provide the highest level of care

• Over 3 years of experience Patient Registration Representative
• Highly skilled in the procedures of admission and registration of all patients into the hospital in a polite and courteous manner
• In-depth knowledge of interviewing and gathering complete and exact data to complete the admission and registration process correctly and efficiently
• Hands-on experience in collecting monies, accompanying patients to their destinations
• Able to respond and resolve oral and written inquiries efficiently
• Demonstrated knowledge of safety-related work behaviors to make sure secure job performance and work environment
• Ability to complete demographic data, financial data and medical information data collection accurately
• Computer: Good typing and computer skills including MS Excel and Word
• Bi-lingual: Spanish and English

• Reorganized the work flow of the registration process, increasing output by 40 percent
• Patient Service Award Semifinalist – May 2011
• Best employee of the Month – January 2012

May 2011 – Present
Mountain View Regional Medical Center – Norton, VA
Patient Registration Representative
• Obtain information to carry out registration and pre-registration of patients
• Punch patient demographic and health insurance data into computer
• Maintain bed control functions
• Verify patient’s insurance eligibility
• Answer multiple phone lines
• Carry out census and bed control functions so as to make sure proper bed placement and exact statistical data
• Assisted in new worker training as delegated by management

May 2008 – May 2011
Yale New Haven Health Services – New Haven, CT
Junior Patient Registration Representative
• Answered telephone and email inquiries
• Communicated suitable information to co-workers in keeping with established procedures
• Entered patient discharge information into registration system
• Attended all personnel meetings system-wide and at the site

High School Diploma – Jan 2008

• Profound ability to maintain confidentiality in all aspects of the job
• Good analytical skills with high accurateness
• Able to communicate effectively both written and orally
• Good organizational skills
• Excellent customer relation skills