The Patient Access Representative Resume is a marketing tool for your skills, capabilities and experiences. As it is a deciding factor for an interview, you should create a resume that concisely highlights the best of what you should offer an employer.

The most effective resume for Patient Access Representative position is expected to be easy to read and evidently state your skills and achievements in a concise manner.

 See also: Cover Letter for Patient Access Rep Resume


Patient Access Representative Resume Sample


Jade Smith

553 Sixth Street, Syracuse, NY 25544
(000) 965-0970, jade @ email . com

OBJECTIVE: Seeking a Patient Access Representative position with St. Joseph’s Hospital which will require me to utilize my clerical skills, patient care abilities and experience in the medical field to ensure the hospital’s success.

• Over 1 year of experience as a Patient Access Representative
• Excellent verbal and written communication and customer service skills
• Demonstrated ability to organize and prioritize assignments
• Proficient with computers, including Microsoft Office Suite
• Proven ability to use fax machine, calculators, printers, copiers, various computer programs, optical scanners, and credit card machines
• Ability to transport patients via wheelchair
• Track record of upholding strict patient confidentiality
• Able to work a flexible schedule including weekends and holidays
• Bilingual (English and Spanish)
• Typing speed – 35 wpm

• Medical terminology
• Insurance billing
• Telephone
• Team-building

• Employee of the month – May 2011
• Received appreciation letter from many patients for excellent service provided


Jan 2011 – Present
Northwestern Medical Faculty Foundation – Chicago, IL
Patient Access Representative
• Greet patients and visitors
• Obtain and enter demographic, clinical, financial information into the computer system
• Interview patients to accurately obtain all opening information required for admission
• Prepare admitting and discharge records and forward them to proper departments
• Explain a variety of admission forms and policies, get signatures, hold discussions on financial responsibility and obtain payments
• Carry out insurance verification, consent and notification
• Explain and obtain signatures on admission, clinical and financial forms
• Determine expected cost for services being rendered
• Identify all insurance payer sources
• Verify insurance eligibility and obtain insurance notification
• Charge order entry processing
• Carry patients to different departments

High School Diploma – Dec 2010