If you are in search of a job as a customer service rep, you will be required to write an attractive cover letter along with a resume. While the resume is a good way to list your qualifications, a cover letter can assist you to showcase your relevant skills, personality and abilities in a more concise manner.
Although there are numerous types of Customer Service cover letters are available, but the most commonly used is the letter of application for an advertised job. More than just introducing a resume, a cover letter has turned into an important marketing document that focuses on your qualifications, transferable skills, capabilities and experiences for consideration of employment. This letter should tempt the reader to review your resume; thus, it must show and sum up what worth you will bring to a position or organization. Remember, it complements not repeats your resume.
The following cover letter sample for a Customer Service Rep Resume will give you a good start in preparing your job application.
68 Example South Street
San Diego, CA 52287
anna @ email . com
July 1, 2015
Ms. Sara Charles
32 Some Street
San Diego, CA 21041
Dear Ms. Charles:
I am writing to express a strong interest in the vacant position of Customer Service Representative at the HMSHost. My Bachelor’s degree in customer service and 1 year’s extensive experience seem a good match for your stated needs.
Based on my understanding of your Customer Service Rep position and your organization, here are the highlights of my qualifications and background:
• Highly skilled in listening and responding to customers’ needs and concerns
• Demonstrated ability to provide information regarding products and services
• In depth knowledge of taking orders, determining charges, and overseeing billing or payments
• Track record of creating and managing customer accounts
• Effective capability of handling returns and managing complaints
• Able to record details of customer contacts and follow-up actions taken
Furthermore, I possess a professional demeanor as well as good communication and negotiation skills. My enclosed resume contains complete details about my expertise in customer service arena.
As a dependable and assertive Customer Service Representative, I would welcome the opportunity to further discuss my qualifications and skills with you in detail. I will contact your office on next Thursday to confirm the receipt of my application. I can also be reached at (000) 987-3567 or via e-mail at anna @ email . com.
Thank you for your time and consideration. I look forward to hearing from you soon.