A Resume for the Receptionist position is a brief summary of your relevant education, experiences, skillset and other pertinent information. It should be an eye-catching document that should present you in the best form, with the intention of obtaining an interview. Although a Resume for Receptionist job have no set format, but the following resume sample covers all aspects and sections which need to be present in a receptionist resume. You may tailor it per job requirements. Also include this Receptionist Cover Letter to support your resume.

Receptionist Job Description

A receptionist is accountable for the efficient organization of the reception area by providing exceptional customer service to visitors, staff and applicants who enter at the office. This comprises maintaining the telephone exchange / switchboard and performing administrative support tasks including mail distribution, ordering office supplies or other duties as may be required to support the good organization of office operations.

 

Receptionist Resume Sample

 


Alexia Smith

65 Example 2nd Avenue  ● Los Angeles, CA 65214
Res: (999) 321-3333  ● Cell: (000) 666-9999  ● Email:alexia.smith @ email . com


OBJECTIVE: Seeking a Receptionist position with the Mount Sinai Medical Center utilizing exceptional communication skills, clerical abilities and front desk experience to ensure the efficiency of the facility.

SUMMARY OF QUALIFICATIONS
• Over 2 years’ progressive experience in performing reception and front desk activities
• Demonstrated ability to greet residents and clients and guide them accordingly
• Highly skilled in answering and forwarding phone calls
• Hands-on experience in receiving, sorting and routing mail
• Bilingual: English and Spanish

TECHNICAL SKILLS
• MS Office: Word, PowerPoint, Excel and Outlook
• Software: NextGen • Typing Speed: 60 WPM • Fax and copier machines

CORE COMPETENCIES
● Complaints Management● Premises Security
● Confidentiality Maintenance● Quality Assurance
● Data Protection Act Compliance● Difficult People Handling
● Continued Professional Development● Conflict Resolution

PROFESSIONAL EXPERIENCE

IKEA – Los Angeles, CA                                                               Feb 2010 – Present
Receptionist

• Welcome visitors, determine nature of business, and direct visitors to suitable employee
• Answer incoming telephone calls; operate PBX and multi-line telephone system
• Receive, sort, and route mail
• Monitor visitor access and issues passes
• Order, receive, and maintain office supplies
• Assemble listing packages
• Help with document scanning

Special Achievements
• Reorganized the reception area which increased overall efficiency by 30%
• Implemented customer care strategies that have led to a 50% reduction in complaints

Stringfellow Memorial Hospital – Hallandale Beach, FL                     Jun 2009 – Feb 2010
Front Desk Clerk

• Greeted patients
• Scheduled and confirmed patient appointments
• Performed data entry into the NextGen software system
• Responded to patient grievances
• Maintained confidential files and records


OTHER EXPERIENCES

• Babysitter | Summer 2008
• Part-Time Grocery Clerk | Sep 2008 – Dec 2008

EDUCATION
Hallandale Beach City College – Hallandale Beach, FL
Bachelor of Arts in Public Relations
• Majors: Front Office Management
• GPA: 3.12

ADDITIONAL SKILLS
• Strong verbal and written communication skills
• Proven ability to deal promptly with emergency situations
• Able to multi-task, prioritize and flexible with changing business requirements
• Precise attention to detail