Receptionists are very important part of any organization as they create the very first impression. This is especially true of hotel receptionists who greet guests as they enter and provide them with initial information about the hotel’s services and facilities. They also perform administrative tasks such as taking phone calls and making reservations.
Requiring at least a high school diploma, this position needs a lot from the person performing the job. The need to be pleasant at all times even under adverse situations is a prerequisite and the ability to multitask is also very important.
If you possess all this, the following cover letter sample will help you apply for this position while you have no experience in hand.
1034 Alta Vista Drive
Princeton, NJ 67992
January 23, 2016
Mr. Armand Dole
Manager Human Resources
748 Thornbury Lane
Princeton, NJ 67399
Dear Mr. Dole:
It is with great interest that I submit my resume for a Hotel Receptionist position at Hyatt. With exceptional front desk knowledge, outstanding customer service skills and great enthusiasm to attain targets, I would like to be considered for this position in order to utilize my energy for the growth of Hyatt.
Based on your job description, following are a number of attributes which make me a perfect match for this position:
❖ Highly skilled in greeting visitors and clients
❖ Adept at receiving, sorting, and distributing correspondence
❖ Demonstrated ability to answers phone promptly and directing calls accordingly
❖ Able to maintain reception area in tidy condition
❖ Professional and neat appearance
❖ Bilingual: English and Spanish
❖ Computer: MS Office Applications, Internet, Email. Keen to get command over hotel reception software
My friendly nature and professional approach enables me work well under pressure and handle most adverse situations in a calm manner. In addition, I am able to manage schedules and reservations timely and without errors utilizing my organizational and time management skills. Moreover, I am well versed in dealing with inquiries in a courteous manner and can maximize room sales owing to my marketing acumen.
I believe that my greatest virtue is my strong belief that proper orientation is the essence of customer service. I look forward to meeting with you to discuss my skills in detail and learn more about your expectations from a receptionist. Please feel free to call me at (000) 888-8888 if you need any information that may help strengthen my candidacy.
Thank you for your time and consideration.