PBX Operator Job Description:

A PBX or private branch exchange operator is an employee of an establishment who deal with incoming and outgoing telephone calls for a specific organization. A PBX operator carries out a number of functions for the company they work for. S/he is accountable for accepting incoming calls, creating connections between outside caller and internal lines, and vice versa.

Do not think that you can get away by sending in a PBX Operator Resume without an eye-catching cover letter. A number of candidates believe that a cover letter for PBX Operator position is simply wasting paper and ink ~ in fact, it is a very important document that shows an employer what the candidate is all about in terms of work experience and personality. So never miss this opportunity which will persuade the hiring manager to read your resume and invite you for an interview.

Look at the following template which will give you a good idea how to write a cover letter for PBX Operator Job.

See Also: Telephone Operator Cover Letter Sample

PBX Operator Cover Letter Sample


1236 Smallwood Place
Woodbury, NJ 77222

November 23, 2014

Mr. Brian Jones
Hiring Executive
Kimpton Hotels and Restaurants
998 Ocean Avenue
Woodbury, NJ 772333


Dear Mr. Jones:

My expertise in operating multiple telephone lines by using clear and concise voice combined with my ability to work well under stressful situations makes me a perfect candidate for PBX Operator position at Kimpton Hotels and Restaurants.

Understanding the fact that a PBX Operator is often the first person a customer speaks to when he calls in, I have always strived to provide excellent first tier services. I am highly skilled in answering and directing all incoming calls to the hotel in a professional, pleasant manner that promotes a positive image. In addition, I am quite proficient in handling even the most irate of customers without losing my temper.

Furthermore, I am familiar with both manual switchboards and computerized ones and able to troubleshoot most problems associated with them. My strong organizational skills and ability to work well in a fast paced environment will help me to contribute to your bottom line. My resume is enclosed herein which will provide you more information about my career profile and skills.

As an enthusiastic PBX Operator, I would like to meet you in order to discuss this position in detail. I will call your office in a couple of days to set an appointment with you and will be available at 666-999-9999 if you need to speak to me regarding my credentials. I appreciate your time and consideration in this regard.



Barbara Hudson

Enc. Resume