A store officer works in a retail environment and usually works as a right hand of store manager. He is expected to provide assistance in managing a store and its employees in order to maximize customer services. There are many aspects of a store officer’s job including vendor management, inventory control and distribution along with ensuring that all daily tasks of the store are in order.

Store officers are often expected to manage some marketing tasks which is why they need to possess some knowledge of marketing activities. A Bachelors degree in business is important for this position and a well written resume can help you get the job.

 

Stores Officer Resume Sample

Boris Hamilton

3019 Park Place ● Brooklyn, NY 89000
Cell: (100) 999-9999 ● Email: boris.hamilton @ email . com


PROFESSIONAL PROFILE
A result-oriented individual with over five years of experience in store management. Excellent knowledge of managing the overall functioning of a retail environment. In depth knowledge of facilitating daily operations of a store. Hands on experience in ensuring adequate shift coverage and developing employee readiness.

SKILLS AND STRENGTHS IN RETAIL
• Strong knowledge of the retail environment
• Ability to create liaison with varying vendors
• Excellent customer service skills and customer orientation
• Knowledge of conflict resolution techniques
• Analytic thinker with well honed leadership skills

WORK INFORMATION

Banbury’s, Brooklyn, NY                                                   Mar 2007 – Present

Store Officer
• Create and maintain employee schedules
• Ensure customer satisfaction by assisting customers with product selections
• Oversee cashier activities and credit management
• Communicate with vendors to ensure timely delivery of goods
• Manage inventory and supplies
• Maintain store records in an accurate manner
• Manage data entry activities as directed
• Prepare delivery documents and ensure on-time delivery
• Manage marketing activities as directed and store displays

ABM Industries, NY                                                         Feb 2006 – Jan 2007

Floor Officer
• Ensured compliance to customer service orientation at the floor level
• Assisted customers with queries and product selection
• Directed customers to appropriate departments for their purchases
• Expedited purchases by managing the purchase and payment processes
• Ensure store is kept clean and tidy at all times
• Ensured influx of supplies in a time efficient manner

EDUCATION
Bachelors in Business Education – New York State University – 2005
GPA: 3.1