Medical office managers work in hospitals and clinics by providing both administrative and medical assistants to an office. This may include assisting doctors with medical procedures and providing them with office administration.
Look at a fully customizable resume of a medical office manager.
Medical Office Manager Resume Example 1
Douglas Adams
883 Thomas Drive
Aberdeen, SD 25166
(000) 999-9992
[ Email]
MEDICAL OFFICE MANAGER
Leadership / Motivation / Teamwork
CAREER HIGHLIGHTS
• Over four years’ firsthand experience in medical office administration
• Functional knowledge of managing the day to day operations of the facility
• Highly skilled in developing, maintaining, and implementing office policies in conjunction with medical protocols
• In-depth knowledge of managing insurance contracts and their compliance
• Hands-on experience in assisting doctors with medical procedures
PROFESSIONAL SKILLS
• Sound knowledge of medical terminology
• Outstanding time management skills
• Ability to work with a diversity of people
• Excellent computer, communication, and multitasking abilities
WORK HISTORY
Medical Office Manager
Gotham Medical Clinic – Aberdeen, SD
Feb 2017 – Present
• Schedule patients’ appointments
• Manage staffing requirements and training
• Assist with medical procedures and patient care as required
• Take phone calls and provide information regarding the facility and its services
• Manage insurance information as required
• Maintain work area concerning sanitation and cleanliness
• Transcribe dictations when needed
Key Accomplishments
• Trained a team of 10 office personnel in medical office management for deployment in different sections of the facility.
• Created and implemented a scheduling system to better manage patient appointments.
Medical Office Secretary
Phelps County Regional Medical Center – Rolla, MO
Jan 2012 – Feb 2017
• Greeted, guided, and directed patients
• Scheduled appointments
• Answered telephone and directed calls
• Updated Patient Summary Sheet
• Obtained demographic and insurance information and entered into the system
• Verified insurance coverage
• Collected co-payments at the time of service
EDUCATION
Office Management Certification
Aberdeen Business College, Aberdeen, SD – 2013
Medical Office Manager Resume Sample 2
Sarah Wood
23 Pineridge Circle
Atlanta, GA 45654
(000) 202-8565
sarah.wood @ email . com
❖❖ MEDICAL OFFICE MANAGER ❖❖
SUMMARY
Service-oriented medical office manager with 9+ years documented success in making daily operational and administrative decisions to ensure smooth working of the medical facility. Proven ability to efficiently and effectively manage to hire activities, training, and placement of medical staff. An effective leader who has a proven ability to schedule the activities providers, medical assistants, and administrative staff to ensure smoothness in operations. Known for developing and revising policies and protocols to meet the dynamic operational needs of the office and its participants
CORE COMPETENCIES
– Performance Evaluation
– Employee/Patient Relations
– Conflict Resolution
– Staff Allocation
– Inventory Management
– Financial Management
– Medical Records Management
PROFESSIONAL EXPERIENCE
Medical Office Manager
SURGERY PARTNERS, Atlanta, GA
May 2009 – Present
• Assess the facility’s need for staff and indulge in activities to interview, hire and train them.
• Determine the need for supplies and medical equipment and ensure that both are procured in a time-efficient manner.
• Schedule appointments for patients after appropriately determining medical staff’s schedules.
• Create medical records and ensure that they are managed in a secure and confidential manner.
• Oversee the collection of bills and make bank deposits.
• Coordinate efforts with medical insurance companies to ensure that outstanding claims are timely paid.
• Submit billing statements to patients and indulge in follow-up activities.
• Perform data entry and processing duties and generate inventory records.
• Educate patients and families in a bid to make them understand and appreciate surgical and medical procedures.
Key Accomplishments
• Reorganized the staff scheduling system, eliminating staff shortages completely.
• Introduced an easy-to-use medical records management system which increased data integrity by 50%.
• Implemented core staff assessment procedures, thereby increasing operational efficiency by 55%.
• Wrote a patient education booklet, which proved to be an invaluable part of the patient and family education process.
Medical Administrator
NEIGHBORHOOD HEALTH PLAN, Atlanta, GA
Feb 2006 – May 2009
• Greeted patients and provided them with information on the facility’s services
• Scheduled appointments and ensured that appropriate follow up was done
• Took patients’ histories and created records in the facility database
• Maintained liaison with vendors and suppliers to ensure timely delivery and availability of medical supplies and equipment
• Ensured the general cleanliness and maintenance of reception and waiting areas and examinations rooms
EDUCATION
Associate of Science in Health Administration Services
RHODE TECHNICAL UNIVERSITY, Atlanta, GA – 2009