James Potter
488 Liberty Road
Rochester, IN 25855
(000) 655-5247
jamespott @email .com
DERMATOLOGY MEDICAL ASSISTANT
SUMMARY
Results-driven dermatology medical assistant with 7+ years track record of success working in largescale dermatology facilities. Proficient in handling authorizations, managing in-office medications according to established protocols, preparing exam rooms, and obtaining patient histories prior to each examination. A pleasant and sociable individual who enjoys working collaboratively and follows orders perfectly.
CORE COMPETENCIES
• Clinical Preparations • Patient Intake
• Patient Education • Specimen Preparation
• Insurance Follow-up • Vital Signs Recording
• Patient Flow Management • Instruments Care
• Inventory Management • Patient Assessment
• Prescription Support • Record-keeping
PROFESSIONAL EXPERIENCE
Dermatology Medical Assistant
The Skin Care Center, Rochester, IN
Sep 2013 – Present
• Suggest incorporation of dermatological facials into the facility’s services, resulting in a 45% increase in clientele
• Reduce medical office supplies bills by 44% by researching and bringing onboard a less expensive vendor
• Greet clients as they arrive at the facility and inquire into their reservation statuses
• Perform patient intake duties by obtaining contact information and medical histories
• Provide education regarding dermatology procedures that they have to undergo, as part of the patient education program
• Prepare examination rooms by ensuring that they are clean and sanitized
• Layout instruments required for each procedure and ensure that procedure machines are calibrated
Dermatology Medical Assistant
Some Clinic, Rochester, IN
Feb 2011 – Sep 2013
• Successfully had insurance claims paid for all clients serviced in 2014 and 2015
• Introduced a novel appointments system that decreased patient flow management problems by 50%
• Assisted patients in preparing for procedures and examinations by providing them with gowns and scarves
• Provided support in operating machines and equipment
• Observed patients for any signs of distress or discomfort
• Took and recorded vitals before the start of each procedure
• Ensured that all information was properly logged in
Dermatology Office Aide
Rochester Dermatologists, Rochester, IN
Mar 2009 – Feb 2011
• Responded to requests for information over the telephone and in person
• Assisted patients in filling intake forms and verified that all provided information was correct
• Contacted insurance companies to verify insurance coverages and to follow up on denied claims
• Provided patients with information on what to expect during procedures and examinations
• Created and maintained inventory of office supplies and dermatology equipment and instruments
EDUCATION
Associate of Science in Medical Assisting
Rochester Community College, Rochester, IN