The importance of client services has been spoken and written about a million times and we reiterate it here. Retaining clients is very important for successful businesses as good clients make a business grow. It is important that personnel be trained in managing clients’ accounts in a proactive manner and in a continuous fashion.
Client service managers make this happen. They hire and train teams of client service representatives to ensure that proper client services are provided at all times. They also manage conflicts and problems with accounts with one goal in mind – total client satisfaction. If you are looking for a position in this regard, you may need the services of this cover letter to write your own.
Client Service Manager Cover Letter Sample
6731 Pine Canyon Road
Houston, TX 88100
Cell: (999) 999-999
June 16, 2013
Mr. Todd Harrison
Manager Human Resources
4799 Melody Circle
Houston, TX 79222
Dear Mr. Harrison:
I am very interested in a Client Services Manager position at Creative Beings and offer my resume in the anticipation of finding out more about this opportunity. I believe that client service management is what makes a business flourish and it has been my career goal to work in a capacity where I can contribute to the continuous growth of a company.
I started out as a mere client service representative two years ago and have come quite some way since then. It has been an interesting journey and I have gained a lot from working at the very core of client services. I believe that this experience has made me suitable for the position that I am applying now as I am now familiar with how the system works at all levels. With my training expertise and the ability to plan and execute sales and marketing programs with client services as a goal, I increased the 52%client base of ABC company by 52% during the first year.
I am ready to explore other options because I believe that I have much more to offer than I am expending at my present position. It would be interesting to discuss in person how I can be an asset to you and I look forward to presenting my ideas towards the growth of your company in terms of satisfied clients and recurring business.
Thank you for considering my application.