Business Operations Manager Resume Sample

Updated on: July 5, 2022

A business operations manager resume is a key job application document.

Here is a sample resume for you to get ideas:

Business Operations Manager Resume Example

Raymond Freeman
45 S Avenue
Grand Rapids, MI 82521
(000) 241-9650
rayfree @email . com


BUSINESS OPERATIONS MANAGER

PMP Certified
Excel in a fast-paced and busy environment.

SUMMARY
Top-performing Business Operations Manager with over 13 years’ track record of success leading strategic procedures around opportunity sizing and execution. Highly experienced in maintaining key financial schedules, forecasting, budgeting, and strategy development. Efficiently collaborate with different departments to support their daily operational needs. Strong interpersonal skills and influencing power.

HIGHLIGHTS
• Competent in analyzing actual results against expected performances, and communicating areas for improvement
• Able to develop, evaluate and implement performance metrics and measure and analyze forecasts to provide management with current perspectives
• Well-versed in developing and maintaining continuity of operational procedures and emergency response plans

PROFESSIONAL COMPETENCIES
✓ Corporate Procedures ✓ Change Management
✓ Budget Preparation ✓ SOPs Generation
✓ Data Analysis ✓ Strategic Business  Insights
✓ Product Recommendations ✓ Data Extraction
✓ Business Financial Metrics ✓ Program Management
✓ Personnel Direction ✓ Long-range Strategic Plans

SELECTED ACHIEVEMENTS

  • Process Improvement: Successfully generated standard operational procedures for the company from scratch, resulting in increased efficiency in all unit processes.
  • Direction: Singlehandedly trained existing employees in handling data analysis and extraction tasks, improving business planning activities.
  • Budget Assistant: Developed and maintained unit budgets, which brought about a 25% decrease in operational expenditures.
  • Strategy: Introduced the concept of long-range strategic plans, enabling the company to meet its objectives in a more profound manner.

PROFESSIONAL EXPERIENCE

Business Operations Manager
Comcast, Grand Rapids, MI
2013 – Present
• Ensure that controls are established for approval of various actions such as personnel and expenditures
• Supervise the work of subordinate employees, and provide assistance with HR functions such as hiring, termination, evaluation, and work planning
• Prepare financial and administrative reports and analyze and interpret financial data
• Plan for staffing, capital improvement, supplies, and service requirements
• Direct matters concerning personnel such as payroll actions, new hire actions, and interviewing

Business Operations Manager
AA Company, Grand Rapids, MI
2007 – 2013
• Provided technical and professional direction to assigned work units
• Oversaw space utilization and maintenance issues
• Initiated novel ideas and activities in support of the business on an ever-evolving basis
• Built and maintained relationships with internal and external agencies to ensure strong collaboration and capitalize on emerging opportunities
• Performed research work to determine which unit areas require intervention to function appropriately
• Created and presented reports on operational inefficiencies and provided suggestions for improvements
• Managed escalated issues and provided swift solutions and recommendations for the future
• Assisted in identifying opportunities for operational improvements of daily procedures
• Provided support in evaluating team performances and charting out additional training requirements

EDUCATION
Bachelor of Business Administration
Grand Rapids Business School, Grands Rapids, MI | 2002

TECHNOLOGICAL SKILLS
• MS Visio, Word, and Excel

“I work with various stakeholders simultaneously, follow tight timelines and resolve complex problems positively and professionally.”