Insurance clerks work in a support role where their responsibilities include providing clerical services for insurance policies documentation. They are expected to organize information and record policies and work with statistical information in order to provide support to the documentation arena.

Insurance clerks are required to possess some information about the insurance business as they work with policies all day. A high school diploma or GED along with some knowledge and experience in insurance is a prerequisite for this job.



Insurance Clerk Resume Sample


Natasha Hall

Higbee Avenue, Burlington, IA 79022
Cellular: (000) 666-9999 ● Email:


PROFILEHighly organized and go-getter individual with 2+ years’ experience in managing insurance claims and support work. In depth knowledge of reviewing insurance policies in order to manage appropriate coverage. Adept at preparing and reviewing insurance claims forms in order to ensure completeness. Familiar with the use of computerized insurance records systems in order to punch information.

• Good organizational and time management skills
• Strong knowledge of maintaining a high level of integrity
• Computer savvy with ability to type 70 WPM
• Exceptional telephone etiquette


 Winthrop University, Burlington, IA 

 Dec 2012 – Present

Insurance Clerk
• Prepare claims for different insurance carriers and patients
• File insurance claims as appropriate
• Manage calculations for premiums and awards posted
• Post information to claims files as instructed
• Provide patients with information on how to make claims
• Manage transmission of claims for investigation purposes
• Obtain information from patients and companies to complete forms

 Calgary Hospital, Burlington, IA

  Feb 2011 – Dec 2012

• Greeted patients and take demographic information
• Provided them instructions on where to go for procedures
• Managed appointments scheduling
• Assisted in inventory and supplies management
• Provided limited insurance information

Burlington High School – 2005