Human resources administrative assistants are responsible to handle the overall administration and secretarial needs of an HR department of company. They work closely with other personnel to ensure that their duties are accomplished in a time efficient manner. Performing office support duties are all in a day’s work for HR admin assistants. A major part of an HR admin assistant’s job is to provide customer service in person and on the telephone by handling inquiries regarding human resource issues and rules and regulations.

It is important for companies to hire HR admin assistants as they take a major part of the burden of administrative work associated with employees. Apart from providing general clerical and administration support, they handle the correspondence needs of the company upon which, much relies as far as human resource management is concerned.

Sample Job Description for HR Admin Assistant

• Provide customer service by taking telephone calls and giving information to internal/external callers

• Provide general and clerical support to human resource departments by composing and typing letters and memos

• Prepare technical and status reports of human resource management programs and activities

• Maintain a list of eligible candidates and contact them for interviews

• Ensure that interviews are scheduled in accordance to human resource administrator’s schedules

• Assist in processing personnel action forms and handle maintenance of personnel records

• Provide support in evaluating personnel performances

• Explain benefits of employment and general terms and conditions to employees

• Conduct initial employee induction and orientation

• Make sure that all appropriate employee information is obtained and maintained for the purpose of handling payroll and benefits documentation

• Provide support in preparing workers’ compensation reports and assist in compensation adjustment activities

• Prepare notices for providing state and federal directions to employees

• Research and compile data for personnel projects

• Manage calendar of activities for human resource personnel

• Document human resource actions by ensuring appropriate completion of forms and logs

• Handle documentation for loans, medical insurance and disability programs

• Schedule employees’ meetings with human resource staff and take information of agenda

• Assist in monitoring unemployment claims by substantiating documentation and requesting legal reviews

• Create and maintain liaison with external staffing agencies in order to obtain both temporary and permanent staff members