A concierge works in hospitality and corporate settings. They act as a primary information source of the Hotel by providing particular help and information regarding hotel services and local area attractions to customers.

Workable resume templates for Concierge position are a bit tough to find since there is lots of information can be found on the web and one can never tell which a popular template would work for you.

Fortunately, we have a best solution for you. Yes! A well-written resume sample for concierge position along with this Concierge Cover Letter will surely help you get your dream job.

 

Concierge Resume Example

 

Alvita Nathanial

2212 Peter Street, Williamson, WV 13343
Contact # , Email Address


CONCIERGE

Committed to satisfy the needs of guests in a fast paced environment.

PROFESSIONAL HIGHLIGHTS
• Over 8 years’ experience working as a Concierge in fast paced environments
• Demonstrated ability to deal with different guests with a high level of patience and tact
• Well versed in anticipating guests’ needs and responding to them appropriately
• Competent at detecting signs of emergency and react immediately
• Proficient in handling and responding to customers’ needs pertinent to meals, cleanliness and organization of their space

CORE COMPETENCIES
• Ability to perform all functions with detail and accuracy
• Good judgment especially in time of crises
• Demonstrated ability to follow directions accurately
• Proven ability to maintain confidentiality
• Bilingual – English and Polish

PROFESSIONAL EXPERIENCE

Regency Inn, Williamson, WV
Concierge | Feb 2009 – Present

• Greet guests as they arrive and depart
• Follow up on guest inquiries
• Coordinate and manage requests for special arrangements
• Escort guests to their assigned rooms
• Ensure rooms are serviced appropriately and meals are served accurately and on time
• Transport dirty linen to be cleaned
• Set up stock and maintain work areas
• Assist other departments in order to provide excellent customer services

Lowe’s – San Francisco, CA
Greeter | Sep 2008 – Feb 2009

• Greeted guests using professional and friendly demeanor
• Answered incoming telephone calls in a polite and obliging manner
• Maintained a tidy entrance and front desk area

VOLUNTEER WORK
• Worked as an assistant guest relation officer as part of an internship program at Four Seasons during summer holidays

EDUCATIONAL BACKGROUND
High School Diploma | City School, San Francisco, CA – 2007