A concierge is a worker of hospitality and corporate settings who serves guests’ request for their requirements by introducing the right host. In hotel setting, they act as a primary information source of the Hotel by providing particular help and information regarding hotel services and local area attractions to customers.

Workable resume templates for Concierge position are a bit tough to find since there is lots of information can be found on the web and one can never tell which a popular template would work for you.

Fortunately, we have a best solution for you. Yes! A well-written resume sample for concierge position along with this Concierge Cover Letter will surely help you get that dream job.

 

Concierge Resume Example

 

Alvita Nathanial


2212 Peter Street, Williamson, WV 13343
Contact # , Email Address

OBJECTIVE
To obtain a position as a Concierge with Marriott Hotel using strong customer services skills and ability to well work with diverse people in a stimulating environment conducive to mutual growth.

SUMMARY OF QUALIFICATIONS
• Over 3 years’ experience performing Concierge duties at the Regency Inn
• Demonstrated ability to deal with different types of guests some of whom require a high levels of patience and tact
• Well versed in anticipating guests’ need and responding appropriately
• Profound experience in detecting signs of emergency and react immediately
• Proficient in handling and responding to customers’ needs pertinent to meals, cleanliness and organization of their space

CORE COMPETENCIES
• Ability to perform all functions with detail and accuracy
• Good judgment especially in time of crises
• Demonstrated ability to follow directions accurately
• Profound ability to comprehend guests’ needs
• Proven ability to maintain guest confidentiality
• Bilingual – English and Polish

EXPERIENCE

Regency Inn, Williamson, WV
Concierge | Feb 2009 – Present

• Greet guests as they arrive and depart
• Follow up on guest inquiries
• Coordinate and manage requests for special arrangements
• Escort guests to their assigned rooms
• Ensure rooms are serviced appropriately and meals are served accurately and on time
• Transport dirty linen to be cleaned
• Set up stock and maintain work areas
• Assist other departments in order to provide excellent customer services at all times

VOLUNTEER WORK
• Worked as an assistant guest relation officer as part of an internship program at Four Seasons during summer holidays

EDUCATIONAL BACKGROUND
High School Diploma – 2007