The term hospitality encompasses a wide array of job descriptions which may include almost everyone who is providing direct customer services in a hospitality environment such as a hotel.
There are many people involved in making a hotel successful, and all of them can be categorized as hospitality workers.
Let us take one as an example. A housekeeping manager is the height of customer service in a hospitality environment as he is responsible for maintaining a clean and safe environment.
So you are going to apply for a job in the hospitality industry? You will need to know how to write a compelling and effective resume that brings an interview and maximize the chances of a career in your line of work.
In fact, a Hospitality resume is more than words on a paper – the presentation of your resume counts. Make sure that your qualifications, skills, areas of expertise and relevant experience are well-represented under different headings.
If this is the hospitality worker job that you are looking for, you may get help from the following resume sample to build a strong resume.
Hospitality Resume Example
Eugenia Craft
3901 Grant Avenue, Casper, WY 79011
(000) 697-9639
[EMail]
*Hospitality Associate*
PROFESSIONAL SUMMARY
Motivated and energetic hospitality professional with 9+ years of outstanding customer service experience. Demonstrated hospitality leader, with the ability to consistently exceed goals and build the client base. Neat appearance and positive attitude, able to go above and beyond for customer satisfaction.
CORE COMPETENCIES
| ● Customer focus | ● Workload management | ● Adaptability |
| ● Communication | ● Conflict management | ● Teamwork |
| ● Decision making | ● Pressure handling | ● Problem solving |
| ● Attention to detail | ● Priority Setting | ● Bussing / Cleaning |
PROFESSIONAL EXPERIENCE
Country Inn Clive – Des Moines, IA | 2012 – Present
Hospitality Associate
• Assist hotel guests in a friendly, courteous and professional manner
• Create a hospitable and appealing breakfast room by providing superior customer service to guests
• Set-up dining room and buffets
• Ensure food and beverage station is maintained
• Maintain cleanliness of work area
• Adhere to all safety and health regulations
Hyatt, Casper, WY | 2010 – 2012
Hospitality Attendant
• Cleaned rooms and bathrooms
• Replenished supplies in bathrooms
• Mopped floors and vacuumed carpets
• Dusted furniture and washed windows
• Picked up laundry and delivered to the cleaning department
• Took out the trash and managed recycling activities
EDUCATION
High School Diploma
Casper High School, Casper, WY
COMPUTER SKILLS
•MS Word, Excel, Outlook
•PowerPoint and Internet