Use these statements in the experience and/or accomplishments section of a Patient Access Coordinator’s Resume:

• Collected and compiled data/information from patients such as insurance documentation and patient identification information

• Efficiently completed registration for all patients correctly and on time with no supervision

• Arranged multiple requests and priorities orderly which saved time and met deadlines

• Served as a primary source of communication with staff members, employees and patients and resolved menial problems arising from patients and staff

• Conducted interviews with patients in order to gather demographic and financial data to complete the registration process perfectly and competently

• Easily obtained appropriate signatures, notified patients of hospital rules and regulations as well as collected appropriate monies

• Proficiently completed computer assigned tasks using Microsoft office ad Spreadsheets

• Typed documents with a high typing speed of 55 WPM

• Dealt with numerous coordination issues and overcame them by exhibiting and exercising exceptional telephone etiquette

• Professionally handled the healthcare department not only by pre-registering patients to avoid any mismanagement but also by providing financial counseling and assistance

• Promoted satisfaction through proactive administrative services, facilitated authorization processes and exercised good judgment with minimal supervision

• Skillfully used clinical and medical insurance knowledge to assist obtaining medical overrides, developing cost estimates as well as coordinating pre-determination processes

• Participated in operational processes related to referrals including identifying programs in order to enhance processes that guarantee client satisfaction and visited hospitalized patients and their family members for better service quality

• Evaluated and comprehended patient needs, also identified and secured appropriate referrals based on patient needs

• Processed, tracked and documented patient care throughout the patient’s experience using an optimistic, kind and helpful attitude

• Cooperatively provided consistent education to trainees, collaborated with staff and team members to ensure a seamless delivery of patient access activities

• Provided empathetic patient care by focusing on maintaining friendly, healthy, clean and incredibly dynamic environment