Medical Front Desk Resumes are logically structured documents that specifically relate to an employer’s requirements, and a candidate’s qualifications and experiences in the field. You need to tailor your resume per needs of employer – a candidate never gets an interview if s/he send a generic resume to employer.

Writing an exceptional resume and cover letter for Medical Front Desk position can be the key to getting the job of your dreams. An eye-catching and well-formatted resume highlights your strengths, and qualifications as an employee, showing past accomplishments as a basis for future performance.

 

Medical Front Desk Resume Example

 


Zelda James

7270 Norris Street ● Hamden, CT 66663 ● (899) 999-9999 ● [Email]


CAREER OBJECTIVE
To work for Family Health Unit as a Medical Front Desk Receptionist. Offering strong customer service skills and medical scheduling expertise to attain the utmost level of patient care while providing effective tier one services.

HIGHLIGHTS OF QUALIFICATIONS
• Over 4 years’ experience working as a Medical Front Desk Executive for Hamden Health Services
• Well versed in greeting patients and providing instructions
• In depth knowledge of analyzing health benefits and verifying insurance information
• Proficient in MS Office Suite and word processing software
• Knowledge of both front office and clinical operations

AREAS OF EXPERTISE
● Phone Triage● Patient Registration● Appointments’ Setting
● Scheduling● Call-Backs● Charge Entry
● Check-In/-Out● Documents’ Scanning● Reconciliation and Deposits

WORK EXPERIENCE

Medical Front Desk Receptionist | Hamden Health – Hamden, CT | Sep 2009 – Present

• Greet patients and provide instructions as they come in
• Perform clerical and administrative tasks
• Collect patient demographic data
• Analyze health insurance benefits and verify insurance eligibility
• Obtain and record patients’ vital signs
• Receive telephone calls and provide relevant information
• Schedule and confirm appointments
• Handle incoming and outgoing correspondence
• Process requests for medical records

ACCOMPLISHMENTS
• Promoted from Front Desk Assistant to Receptionist within three months of employment
• Attained patient loyalty by 90% by providing exceptional first contact services

Front Desk Assistant | Hamden Health – Hamden, CT | Jun 2009 – Sep 2009

• Organized mail, packages, and supplies
• Helped with meetings
• Took over the front desk responsibilities in absence of receptionist

ACCOMPLISHMENTS
• Promoted from Front Desk Assistant to Receptionist within 4 months of employment


EDUCATION & CERTIFICATION

Hamden Community College – Hamden, CT
Certification in Medical Front desk Management – 2009

High School Diploma – 2008

ADDITIONAL CAPABILITIES
• Excellent customer services and phone etiquette
• Verbal and written communication
• Strong attention to detail
• Bilingual – English and Spanish
• HIPPA compliant