If you want to work at a dental office front desk, a strong resume is a must-have. Here’s an example that’s easy to follow. It shows the right stuff you need on your resume, like past jobs, key skills, and where you learned everything.
This sample tells you how to put your experience on paper so that you can stand out and get ready for your next job. Use this example to make a great resume that highlights why you’re a great fit for the front desk.
Dental Front Office Resume Example
John A. Smith
123 Hygiene Lane
Brockville, NY, 54321
Phone: (555) 432-1234
Email: [email protected]
LinkedIn: linkedin.com/in/johnasmith-dentalfrontoffice
SUMMARY
Dedicated and friendly dental front office professional with over 5 years of experience in patient coordination, schedule management, and insurance processing. Seeking to leverage my expertise in patient care and office administration for the dental team at Bright Smile Clinic. Proven track record of improving patient satisfaction and streamlining workflow.
PROFESSIONAL EXPERIENCE
Dental Front Office Coordinator
Smile Makers Dental Clinic, Brockville, NY
June 2020 – Present
- Manage daily operations for a busy dental office serving 150+ patients daily.
- Increased patient satisfaction rates by 25% through the implementation of a new customer service strategy.
- Handle all aspects of patient billing and insurance claim processing with a 98% success rate of claim acceptance.
- Train and supervise a team of 3 junior front office staff, fostering a friendly and professional work environment.
- Schedule appointments efficiently to maximize dentist and hygienist productivity, reducing wait times by an average of 15 minutes.
Dental Receptionist
General Dental Care, Brockville, NY
January 2018 – May 2020
- Provided exceptional front desk service, greeting patients and managing check-in and check-out processes.
- Scheduled over 6,000 appointments with a computerized scheduling system.
- Organized patient records and maintained confidentiality in compliance with HIPAA regulations.
- Arranged payment plans for patients, resulting in a 10% decrease in overdue accounts.
EDUCATION
Associate Degree in Health Administration
Community College, Brockville, NY,
Graduated May 2015
CORE COMPETENCIES
- Expertise in dental practice management software like Dentrix and EagleSoft
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Proficiency with office technology and software, including Microsoft Office Suite
- Bilingual in English and Spanish
CERTIFICATIONS
- Certified Dental Office Manager (CDOM)
- CPR and First Aid Certified
AFFILIATION
Member, American Association of Dental Office Managers (AADOM)
Note: This resume sample is fictional and is provided for illustrative purposes only.
How to Write a Perfect Resume for a Dental Front Position?
Crafting a perfect resume for a Dental Front Office position involves presenting your experience, skills, and education in a clear and organized manner to showcase your suitability for the role. Here’s a guide to help you write an outstanding resume:
1. Start with a Strong Summary
Introduce yourself with a powerful summary statement that highlights your relevant experience, key achievements, and the specific value you would bring to the dental office. Tailor this section to the dental front office position you are applying for.
2. Focus on Relevant Professional Experience
List your professional experience in reverse chronological order, starting with your most recent job. Emphasize responsibilities and achievements that demonstrate your proficiency in managing a dental office setting:
- Mention concrete statistics, like percentage improvements in patient satisfaction or efficiency metrics.
- Highlight your experience with dental software and patient management.
3. Highlight Your Educational Background
Include the highest degree you’ve attained that’s relevant to the position, along with any specialized training or certifications, such as a Certified Dental Office Manager (CDOM).
4. List Core Competencies
Under a separate section, outline your core competencies like your proficiency in dental practice management software, organizational skills, and customer service expertise. This section quickly informs employers about your qualifications.
5. Include Relevant Certifications
Showcase any additional certifications that you have, such as CPR and First Aid certification, as they can make you a more attractive candidate.
6. Detail Any Professional Affiliations
Being a member of professional organizations, such as the American Association of Dental Office Managers, can add credibility to your resume and show your commitment to the field.
7. Proofread & Format Properly
Ensure that your resume is free of errors and is well-formatted to make the reading experience pleasant for the hiring manager.
Essential Tips:
- Use bullet points for readability.
- Keep your resume length to a maximum of two pages.
- Use active language and powerful action verbs.
- Tailor your resume to fit the job description and include keywords from the posting.
By following these steps, your resume will effectively communicate your suitability for a Dental Front Office position, highlighting how your experience and skills align with the needs of potential employers.