If you are seeking an entry level job in customer service arena, you need to prepare an exceptional application package because you might be competing with a numbers of professional players having years of experience. The first and foremost thing in your job application package is a tailored cover page.
In your cover letter for a Customer Service Resume, you need to highlight your customer care and communication skills. Even though you are new to this line of work, you still possess a number of transferable skills and relevant capabilities. Spend some time to find out your relevant abilities and mention the same in your letter accordingly. Your cover letter must address certain skills that might have been described by the employer in the job advertisement. Make sure you focus two to three major job skills and mention how your skills will benefit the employer. That’s is what hiring managers desire to know “what can you do for them”
241 Example South Street
Houston, TX 54474
February 28, 2015
323 Some Street
Houston, TX 54474
Dear Mr. Smith:
In response to your job posting for a customer service representative at ABC Company, I am submitting my resume for your consideration. I possess quite a lot of transferable skills and abilities that will make me an asset to your organization.
With a profound ability to think and act quickly, I can substantially increase the client satisfaction ratio. I offer you the following attributes which will be beneficial for ABC Company:
● Highly skilled in maintaining files, and performing data entry, filing and faxing tasks
● Able to handle reception area efficiently
● Great negotiation and business communication skills
● Through understanding of different departments’ functions within an organization
● Well-versed in MS Office applications and databases
You are on the lookout for someone who is capable of handling angry customers in a fast-paced environment. I am a focused individual eager to manage the adverse situations calmly and go that extra mile to get the job done. The enclosed resume will provide you with the complete details of my potential.
I look forward to meeting with you at your convenience to talk about this Customer Service position at ABC company. I can be reached at (911) 999-9999 to set up and interview. Besides, I’ll contact your office after one week to follow-up.
Thank you for your time and consideration.