Customer Service Associates work closely with customers to determine their needs and to provide satisfaction in terms of service and products.
Take a look at this cover letter for Customer Service Associate Resume and see what employers expect from candidates.
776 Meadow Drive
Rockwall, TX 66353
September 3, 2016
Mr. Bert Reynolds
23 Spring Creek Road
Rockwall, TX 55343
Dear Mr. Reynolds:
Your advertisement in the Weekly Class Ads stated your need of a Customer Service Associate at Acme Inc. With my exceptional insight into providing exceptional customer services and the subsequent ability to minimize problems, I am confident that my work profile matches perfectly with the job description that you have provided.
Pleasing customers is probably one the most difficult thing to do in the world and it is this challenge that makes me want to work in this field. I possess an inborn ability to flexibly respond to multiple ad hoc situations and assignments. I have been very successful in retaining customers despite episodes of dissatisfaction as I possess the ability to work effectively under stressful situations. Knowing what the customer wants by assessing and anticipating needs, I have had the opportunity to learn how to meet more than the customers’ expectations.
I am excited at the prospect of working for Acme Inc. as I am positive that I have much to contribute to it. I’ll call your office soon in order to ask about the interviews and will be available at (000) 124-7454 should you need to get in touch with me.
Thank you in anticipation of considering my application for Customer Service Associate position.