Customer service agent covers a variety of positions, all of which are very important to any company or airline that deals with the public.

Customer service agents make a business look highly regarded and take care of customers by ensuring their contentment.

Here is a sample application cover letter for customer service agent to accompany a resume when applying for a job.



Cover Letter for Customer Service Agent


Jane Doe

21 Example Street, Torrance, CA 32511
[Contact #] ‚óŹ [Email Address]

Thursday: March 6, 2014

Mr. John Peter
Personnel Manager
AIT Worldwide Logistics, Inc.
51 New Street
Torrance, CA 32564

Re: Customer Service Agent (Job # 32454)

Dear Mr. Peter:

Please consider me as an applicant for the Customer Service Agent position in AIT Worldwide Logistics, that was announced in the Daily Dawn. My exceptional communication skills coupled with great customer service acumen makes me the right contender for this position.

Through my education and professional experiences I have gained strong skills in providing excellent service to visitors and customers. I am able to greet customers efficiently, resolve inquiries and complaints in a professional manner and provide prompt responses to phone or e-mail communication and written messages.

In addition, I am proficient in Microsoft Office Suite (Word, Excel, Outlook), database and web-based applications. I enjoy resolving complains of customers through my good oral and written problem solving and interpersonal skills. Please see my enclosed resume for details about my qualifications and skills which are desirable for this position.

I would welcome an opportunity to discuss this Customer Service Agent position with you in person and eager to make arrangements for an interview at your convenience. I will contact after five working days for follow-up. During this time, I can be reached on my cell phone at [Contact #].



Jane Doe