A Customer Service or Ticketing Agent is one of the most important position of any airline.  If you are an individual who takes pleasure in  an exciting international, multicultural and multilingual environment, this is your opportunity.

In this role, you will require to thrive on talking with and assisting others. You need to be friendly and devoted to improving every passenger’s travel experience.

An effective cover letter for an Airline Customer Service Agent Resume is very important to get this job / interview call successfully. Following sample will help you making a good cover letter.


 Airline Customer Service Agent Cover Letter Sample 


547 Example NW Street
Jersey City, NJ 58847

March 16, 2014

Mr. Joseph Andrew
Hiring Manager
US Global Airline
25 Some Street
Jersey City, NJ 54221


Dear Mr. Andrew:

I am pleased to submit my application for the position of Customer Service Agent currently available at US Global Airline. Along with my post graduate diploma in Customer Service and three years of extensive experience in customer care field, I am certain in my ability to become a central member of US Global Airline.

During my experience as a customer service officer at Hyatt, I have gained significant expertise which would be helpful for me to contribute to your continuing success. For instance, I am highly skilled in greeting and checking-in guests / passengers, creating new reservation, assigning seats, issuing boarding passes, handling customer questions, organizing the safe loading and unloading of passengers and performing baggage service. My enclosed resume  will provide you with additional details of my skills and experience in the field of Customer Service.

I would like to join your team as a customer service agent where I believe that my skills and experience will be fully utilized. May I meet with you personally to talk about this position and what I can bring to the team? I will contact you after one week for follow-up. In the mean time I can be reached at (999) 989-9019 or via email at [Email].

Thank you for your time and consideration.



John Doe