A referral coordinator’s job is indefinite as it is a position associated mainly with the healthcare industry but is also used for clerical jobs that come under the general tab.
Here we will explore what a referral coordinator’s resume should look like with relevance to the healthcare industry.
Don’t forget to include an eye-catching Referral Coordinator Cover Letter in your job application.
Referral Coordinator Resume Example
Jeff Shiftwell
235 Jeff Ave. New York, NY 00221
Contact #, Email Address
OBJECTIVE
Seeking a post as a Referral Coordinator with the Family Health Hospital, where I can use my knowledge of the healthcare industry to provide benefits to patients.
SUMMARY OF QUALIFICATIONS
• Over 9 years of experience as a Referral Coordinator
• Highly skilled in gathering patients’ background information
• Accurately provide clinical information to the doctor/specialist
• Proficient in assisting patients regarding facility operations
• Sorts out financial and social barrier issues
• Good experience in acting as a point of contact for the patient and advocating patient rights in front of carriers
• Demonstrated ability to maintain referral documents and to contact insurance companies to ensure all approvals are met
• Computer – MS Office Suite
RELEVANT SKILLS
• Ability to work with multiethnic people
• Self-directed – can work independently
• Able to work effectively in a team
• Good knowledge of medical terminology
• Proficient in MS Office
• Good customer service skills
KEY ACCOMPLISHMENTS
• 100% success rate in bringing all referrals to realization in only the first year of working for Boston Health
• The employee of the month – Dec 2021
WORK EXPERIENCE
Referral Coordinator
Boston Health, New York, NY
Dec 2016 – Present
• Receive and process referrals based on standard procedures and policies of the healthcare service
• Schedule patient appointments with specialists and remind patients of the appointments
• Maintain liaison with insurance companies in order to ensure that all referral related activities are taken care of
• Maintain records of completed as well as in-process referrals
Referral Coordinator
Cleveland Clinic Canada, Toronto, ON
Mar 2014 – Dec 2016
• Coordinated patient referral appointments
• Oversaw the follow-up process for all clients
• Assisted with the development, improvement, and evaluation of referral procedures
• Provided proactive individualized customer service for all patients
• Actively participated in staff meetings
EDUCATION
High School Diploma
City School, New York, NY – 2008